Ebay.in — Faulty 32GB memory card was sent to me

Address:Sirmaur, Himachal Pradesh, 173025
Website:ebay.in

I had purchased a 32GB Memory card from eBay.in, & paid them the amount at the time of order. But after the delivery, I got to know that it was faulty. But when contacted to Ebay.in, they refused to replace . Plz help me out to get my memory card.

thank you
Rahul Kumar Vaish
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Hi rahul.vaish1977,

We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.[protected]@gmail.com to help you.

Thanks & Regards,
Team Ebay
hello,
My ebay ID is rah5580_sfnahd. I had purchased a 32 GB Samsung SD Memory Card from Ebay & paid complete amount from my credit card for that. This Memory card was delivered to me on November 20, 2015. And on the same date I had intimated the seller that it was faulty.

Then the seller reverted that to open a claim (claim was raised on November 24, 2015 Claim ID is : 1463564) & sent back the card to him (on December 01, 2015) by India Post . awb. no. is EE[protected]IN, which has been delivered to the seller on December 04, 2014.

I tried to reach many a times to the seller but neither he is picking the phone nor replying my ebay messages.

And after some mail exchanges with your (Ebay.in) officials, I got to know that there is no benefit to talk to them, thats why I lodged my complaint here.


Note -

(1) ebay ID is rah5580_sfnahd, Claim ID is : 1463564, (claim was raised on November 24, 2015), PaisaPay ID [protected].
(2) CC to ebayindia.[protected]@gmail.com.
Still waiting for the reply, as its already 15 days to lodge the complaint. Does it mean they are reluctant about this issue or is it a joke to lodge the complaint here?

I was really hopeful but seems eBay.in dont have any value of this portal.

Rahul Kumar Vaish

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