Ebay.in — Faulty device supplied "uni n1 8gb 3g black tab — no refund/resolution initiated till date

Address:Kolkata, West Bengal, 700092
Website:www.ebay.in

Pls refer the following product purchased from ebay site

product "UNI N1 8GB 3G Bla..." was delivered (PaisaPay ID [protected])
"UNI N1 8GB 3G Black Calling Tablet With 5MP +2MP Dual Camera And IPS Screen" (Item ID:[protected] from seller "impefa4"

Tab recd 22/02. Sim slots are not working with no tower showing for 2-3 sim cards being tried simultaneously . Total no network on tab despite sims being active and ok on other devices

despite repeated mails, claims log in from site and follow up from my end, they are assuring resolution without do anything till date. for 5 consecutive days, no positive action initiated from their end

It is quite harassing and I am facing difficulty for the delay for not being to able to use the device

I want urgent callback and total refund followed by urgent courier pick up of the faulty device from my premises

Regards
Santanu Banerjee
[protected]
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eBay.in customer support has been notified about the posted complaint.
Feb 27, 2016
Updated by santanub10
urgent
Complaint comments 

Comments

Facing the same problem as yours with tablet Digiflip Pro XT 712 with 3G Calling Tablet(Black) 2nd Generation purchased from ebay
Item ID:[protected]
Seller ID: gizmotech-rt
Claim raised and its over 5 days but still no reply
Claim ID: 1759010
Dear ekaf,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
still no resolution or refund received

Regards
Santanu Banerjee
RECEived a mobile but sim not ditected by the phone...No body purchase this phone
cash lost time lost


[protected]@ebay.in
Jun 15 (3 days ago)

to me
eBay eBay sent this message to Harees alamcode ( hahar.in.ei9h6ebg ).
Your registered name is included to show this message originated from eBay. Learn more.
Your product "Original Nokia 111.." has been shipped (PaisaPay ID [protected]).
Dear hahar.in.ei9h6ebg,
Seller "gizmotech-rt" has shipped item "Original Nokia 1110i With Nokia Battery and Charger" (Item ID:[protected] on 13-Jun-16. Your product is on the way! Track Your Order
The Shipping details are:

Courier name: BLUE DART
Airway Bill Details: [protected]
How to track your order?

You can track your item through My Paisapay (click on 'Track your Order' button) or directly on the courier site using the link given above.

What Next?

If you have any questions on the delivery, please contact "BLUE DART" on [protected].


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eBay.in Customer Care's response, Jun 21, 2016
Verified Support
Dear harees a,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.helpdesk@gmail.com

Thanks & Regards,
Team Ebay

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