Ebay.in — Fraud in the name of Brand new Product

Address:Chennai, Tamil Nadu

Purchased a Sony Mobile from Ebay worth rs 12, 999.once i received the item I found that the phone is already used one, with changed screen guard, scratches on rear camera and a dull look.The ear phones and charger are also not functioning well. Contacted ebay and raised a claim no 870064.No proper response from ebay or seller and rejected the claim.Contacted customer care for almost a month now and no proper response.Ticket raised with customer care[protected], still no response. Each time I call customer care, they would only say issue is been escalated and ebay would respond, with no actions taken till now. I need my money back. Bhanu chandar [protected]
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