Ebay.in — Got some magazines instead of a projector I ordered for Rs. 34,999.00

Address:

Dimapur, Nagaland

On June 23, 2014 I had ordered for one Luxcine C5 projector worth 34000. The deadline they gave me for delivery was on July 1, 2014. The projector was delivered only on July 3, 2014. I was shocked to see a bunch of magazines (Water Pump and some fortnightly magazines) in the case of the projector. I honestly don't know who to blame for it. Ebay or the Seller? I have tried to contact the seller but to no avail. I have talked to Ebay represntatives but the only reply or the most uniform replies from all those chats and talks was, "Could you please hold while I checked the system for your details?" and after waiting for about 10-15 minutes, all the representatives have replied monotonously, " A case representative will get back to you within 24 hrs or 48 hrs or 72 hrs." It has now almost been a month. I am fed up of it and will be cautioning all my contacts never ever to buy from Ebay.in again. The claim ID they gave me was Claim ID: 551555 Will be real grateful to you if someone, anyone help me with this. One thing totally unexpected was the parcel came in wrapped with Shopclues.com wrappers... For a second I was confused if I had ordered it from Ebay or from Shopclues.com I do not know if they have a tie up or something like that but it is very unlikely they would be trading with each other.