[Resolved] Ebay.in — Item not working... No ebay guarentee provided

wmesh

from Warangal, Telangana

Address:

Chittoor, Andhra Pradesh

I purchased tablet cover from ebay with inbuilt speakers, but i received in non working condition, (Speakers were not working and quality of cover is worst) i raised a claim with ebay (Claim id 628001), when i open the website after 4 days, they have closed my claim, saying phone was ringing and customer didn't left the call. So, they closed the claim, when i called them, they said, it is not possible to refund for the product as the claim is closed and hence it is not possible to re-open the claim and i tried to call customer support team, they are not responding to my calls, chats and emails. My claim id: 628001, paisapay id : [protected], item id:[protected]. I am looking for refund of my money. Regards, umesh patel, phone number:[protected].

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Aug 14, 2020

Complaint marked as Resolved

I received the call from Ebay saying i will get the coupon of the full value without returning the product and few weeks i received the coupon, i hope that works.

eBay.in customer support has been notified about the posted complaint.

Sep 25, 2014

Updated by wmesh Ebay fake promises, Nine days over no refund made as per their promise. Please solve my issue as soon as possible about my complaint.

Sep 29, 2014

Updated by wmesh Stipulated time over, still no response from Ebay.