[Resolved]  Ebay.in — Obsolete products delivered

Website:ebay.in

I had ordered a Lotus Professional Phyto-Rx Whitening Brightening Night Cream in ebay.in via order #[protected]. But to my dismay, the container has scratches and the color of the cream is also different from the one I am currently using. The manufactured date is of 2014. I want to return it but ebay.in says it is not possible.
I have taken a pic attached (LHS one I am using and RHS is one purchased) of my existing one and the one bought. There is a distinct difference in the color and fragrance. I am sorry to say but the product delivered is smelling foul.
+2 photos
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May 2, 2016
Complaint marked as Resolved 
Refund recceived
eBay.in customer support has been notified about the posted complaint.
Complaint comments 

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Dear Biswajit(biswajit_sahu7),

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

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