Ebay.in — Received concrete tile in place of mobile

Tushar Chawla 04

from Thanesar, Haryana

Address:	Mumbai City, Maharashtra, 136118
Website:	ebay.in

I ordered a mobile on 17 apr 2016. I received it on 20 apr but it was a concrete tile in the package. I filed a claim on ebay regarding it on 20 apr 2016 even after 33 days i am not getting any response from them. The customer service is also worst. They told me to reship the product back i did so on 14 apr 2016 even then their is no response. I request cc.In to help me solve my problem and get me my money back from ebay

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Comments

Harika's

from Bhongir, Telangana

Hi Sir,

I also purchased laptop from ebay they asked me to re-ship till then money is not refunded. Its been 90days.

eBay.in Customer Care's response, May 24, 2016

Verified Support

Dear Customer (Harika's),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.helpdesk@gmail.com

Thanks & Regards,
Team Ebay

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Tushar(Tushar Chawla 04),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Tushar Chawla 04

from Thanesar, Haryana

If you are working on my issue then i should get my issue solved but even after your policy time of 20 days has been exceeded i have not got any response from your side.Even you have suspended my account .