[Resolved] Ebay.in — Received damaged item..Ebay not refunding

chetan0007

from Meerut, Uttar Pradesh

Address:

Meerut, Uttar Pradesh

I buyed an item from ebay with following details:

Paisapay id [protected]

"hydro tech hho bike fuel saver kit"[protected]

I recieved the same but it was not working. So i raised refund claim with ebay

Claim id: 620954

Now on 26/08/2014 ebay e-mailed me to send proof of "item not working" within 48 hrs .So i send the proof of "item not working" and also reciept of returning item back to seller "india post parcel tracking no-cu[protected]in" almost 20 times but then i called ebay to confirm that the proof is send to [protected]@ebay.com but customer care is denying they did't recieved any e-mail from me which i am regularly sending.They always just say that i will recieve call from claim adjuster which i didn't recieved.
I just want refund / replacement whatever possible at the earliest.

Registered mobile on ebay - [protected]
Alternate contact - [protected]

So please help me.

+1 photos

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Aug 14, 2020

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Sep 05, 2014

Updated by chetan0007 i didn't recieved the call from claim adjuster till date 5/9/2014.customer care not transfer my call to him and always say that i will recieved call from claim adjuster win 24 hrs which i didn't.

pls help me consumer complaint so that i recieve call from claim adjuster because only he can solve my problem.