[Resolved]  Ebay.in — Refund Issue

Address:

Panchkula, Haryana

I ordered a LG charger. My paisapay id: [protected], AWB: [protected]. It was mentioned that the order will be delivered by October 11, 2014 but by that date, I didn't receive any parcel from eBay. Then when I called up customer care, they told me that it will reach by October 17, 2014 due to some technical issue. Later on, when I received my order, I found that it was not working properly. I again called up customer care and told them the issue, they asked me to send back the product through courier, and its cost will be refunded to me if I ll send them the scanned receipt of the courier, and the refund will be made within 10 working days. I sent it on October 20, 2014 and today is November 06, 2014, I have not got my refund yet. And moreover, earlier they told me that the courier charges would be refunded and did not mention anything else, and through mail they said that the courier charges would be refunded by shopping vouchers. I don't want any kind of vouchers from eBay, I just want my entire refund along with the courier charges.