[Resolved] Ebay.in — Refund not received. | |||
Good Evening, I placed an order on Ebay (PaisaPay ID [protected]) for a PS Vita on 14th July '15. The seller didn't ship the product on time and eBay approved the refund on 28th July '15 (that too after sending a mail to their customer support). The purchase was made through HDFC credit card with 6 months EMI and the total amount was 14448.30 rupees. My first installment will be deducted this 6th August and still I have no clue about any refund which was supposed to be back in the account WITHIN 3 days that's 31 July 2015. I even tried to chat with their customer support through eBay Live and the person on the other end told me stay online and after 10-15 minutes ended the session. I've attached a screenshot of the order, the mail I sent to their customer support and the chat session as well. I want the refund ASAP so please look into this matter urgently. Was this information helpful? | |||
Complaint marked as Resolved
eBay provided me a reference number but before I could cross check it with my bank the refund was there back in my account. eBay.in customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
I am facing the same issue. Don't understand why they are making people fool? its been 12 days after filing my refund claim and yet it shows in progress. What the hell they are doing with the public money?
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ITEM RECEIVED LATE.
My item received was delayed and therefore outlived its purpose. The gift should have reached on 9th September but reached on 10th September. So, I returned the item. But I still have not received the refund.
My item received was delayed and therefore outlived its purpose. The gift should have reached on 9th September but reached on 10th September. So, I returned the item. But I still have not received the refund.
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I have been waiting for my refund for the Gurantee Claim 1058717 for almost a month. When I call customer care they simply ask me to wait for 7 days!
Again when I call, they ask me to wait for 7 days, this has been going on for a month now?
How do I get my money back?