Ebay.in — The refund claim has been rejected

Sir, i bought a silver bangle from ebay for my sister for Rakhshabandhan. As the size was mentioned in the description of the product, i still ordered it, as i gave it to my sister on occasion of rakhshabandhan, as she tried to wear it, the size was small and would not fit in her hands, so i raised a ebay gaurantee claim and told to make them a refund of my amount, but my claim was rejected stating that size issues does not come under their gaurantee claim policy. I even contacted the seller for it, and they told me that nothing can be done now, as the claim was rejected. I talked to ebay executives and they told me that now they cannot open the gaurantee claim again and nothing can be done now. Sir my money has been wasted and i can't use that product, so what can i do now for this matter. I would like to file a complaint against ebay India for harassing me and not resolving my issue.
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The ebay people have double standards as earlier also i had ordered a tool box whose size was mentioned in the description still they took a return for that and refunded my money but this time they have rejected my claim for refund stating that ebay gaurantee claim policy does not allows for size issues of the product

Till now even after a month their has been no update from ebay about the complaint lodged.
Ebay guys called me once and as i was busy with some work i told them to call me after 1 hour but i didnt get any call, then i recieved a mail to give my alternate no and at what time i can be contacted, i gave them everything still i am waiting for the call

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