[Resolved] Ebay.in — Toshiba hdd and intex mobile | |||||
R/sir, I had purchased 1 TB HDD TOSHIBA LAPTOP INTERNAL HARD DISK DRIVE SATA 2.5" WITH 2 YR WARRANTY" (Item ID:[protected] on 20 oct 15 but received an empty package i had placed claim againt this to Ebay.in with claim Id 1368467 on dt:24 oct 15 which have to take maximum of 20 days to resolve the case and initiate refund. But, till date i didn't received any resolution from ebay.in isnpite of this when i called them their representative always ask me to keep patient for 24 to 48 hrs. Is 27 days gone to raise claim but i didn't receive any reasonable response. You are requested to please do the needful. Was this information helpful? | |||||
Complaint marked as Resolved
eBay.in customer support has been notified about the posted complaint. Verified Support Nov 20, 2015 eBay.in Customer Care's response Dear Rachit.kumar.gupta, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com Thanks & Regards, Team Ebay | |||||
 2 Comments | |||||
Comments
Dear Rachit,
Thank you for sharing your concern with us.
We would like to inform you that we have already processed the refund request from our end on 27-Dec-2015.Please note that the refund takes 6-8 working days to reflect in your account.
If you wish, you may check with your bank using the following refund details:
Refund Reference Number: EHCC[protected]
However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement from the date of transaction till date at [protected]@ebay.com, so that we can investigate the matter further.
For any further assistance on the same you may contact us on our toll free no - [protected], or via chat / email.
Thanks & Regards,
Team Ebay
Thank you for sharing your concern with us.
We would like to inform you that we have already processed the refund request from our end on 27-Dec-2015.Please note that the refund takes 6-8 working days to reflect in your account.
If you wish, you may check with your bank using the following refund details:
Refund Reference Number: EHCC[protected]
However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement from the date of transaction till date at [protected]@ebay.com, so that we can investigate the matter further.
For any further assistance on the same you may contact us on our toll free no - [protected], or via chat / email.
Thanks & Regards,
Team Ebay
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Refund dt : 8.11.15