[Resolved]  Ebay.in — Tvse pt - 262 thermal pos printer still not received & no any update

Address:Thane, Maharashtra, 401303
Website:www.ebay.in

I above product order on 4th nov 2015 ( details as per below ) & till date producted not shipped & now i want to cancelled order than customer care executive told speak with seller

please help me details as per below

PaisaPay ID [protected]

Order details
Product Code :[protected]
Order date : 04-Nov-2015
Payment details: Credit card Total Amount : Rs. 10, 454.00
Buyer name Giridhar Veer
Address : Shop No 24, Sambhav Tower Padmavati Nagar
sector 3, agashi road, Bolinj, Virar West
Virar, Maharashtra 401303 IN
[protected]

Estimated Delivery Date :11-Nov-15

Thanks
Giridhar Veer
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2015
eBay.in Customer Care's response
Dear veergiridhar,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
Complaint comments 

Comments

Hi veergiridhar,

Thank you for sharing your concern with us.

We would like to inform you that we have already processed the refund request from our end on 19-Nov-2015.Please note that the refund takes 6-8 working days to reflect in your account.

If you wish, you may check with your bank using the following refund details:
Refund Reference Number: 3572439
Auth Id: 19414

However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement from the date of transaction till date at [protected]@ebay.com, so that we can investigate the matter further.

For any further assistance on the same you may contact us on our toll free no - [protected], or via chat / email.

Thanks & Regards
Team Ebay

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information