[Resolved] Ebay.in — When i will get my Refund

Kaviyarasan Pudukkottai

from Tiruchirappalli, Tamil Nadu

Address:

620001

When i will get my Refund
Dear ebay,

I have ordered a xDuoo X3 (Gold) on 07-Oct-16 i have not received my refund.
PaisaPay ID [protected], Item number:[protected].

The seller is unable to ship eBay Item "xDuoo X3 (Gold)" (0) by 18-Oct-16 and has initiated a refund for it on 07-Oct-16.
I should not be able to view the refund amount of in my credit card balance and credit card statement. BUT Seller has refunded My PaisaPay Id [protected]. but not received my amount in my credit card balance and credit card statement.

It's shame for ebay where my problem has not been resolved till date.
This clearly indicate horrible customer care at ebay...

seems like i made the mistake to buy the item from ebay. where other ecommerce site solve the
problem of customer in a day, at ebay it has not started yet.

once again, I request you to pls look into the matter seriously and refund my money back.

Regards

kaviyarasan.s

+1 photos

Was this information helpful?

No (0)

Yes (0)

Nov 27, 2016

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

eBay.in Customer Care's response Dear Kaviyarasan Pudukkottai,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay