Ebay.in — Wrongly/mistakenly charged for international listing fee while i only sell on ebay.in and not internationally

Address:Mumbai City, Maharashtra
Website:www.ebay.in

To,

Ebay

Subject: wrongly/mistakenly charged for international listing fee

Respected mam/sir,
On 2nd june at around 10pm, i wrongly/mistakenly selected the international shipping option by mistake in my shipping preferences. The system has automatically selected all the products in my listing as eligible for international shipping. I being a very small seller, i can’t generate a revenue of even 20000/- in a month. The system has invoiced my seller account for a fee of 23355/- as international shipping charges. I immediately saw that and removed the international shipping option from my shipping policy but the charges are still there. Kindly check my account and help me in this. I am in a very big trouble due to this silly mistake of mine. Please undo the same for me as i can’t ship any of my item internationally as i don’t even have any intention for that. Kindly check my account details regarding the same. I really did it by mistake. Also i wont be able to pay 23355/- as my seller fee at any cost as it was due to a mistake and i did not use the service at all. If you will check my past ebay fee records, the ebay fee has always been around 2000/- every month and i have always cleared my ebay fee dues in advance but this time the fee is showing around 28000/- which it too high for me to pay. Please help me. : (
As per the chat discussion with ms. Nazmeen and ms rubeena on ebay chat help, i attached the excel sheet file of the list of products in my account activity section that have been charged wrongly/mistakenly for international selling fee along with the time and other details. Kindly check the excel sheet file with this email as well with the email that i had send [protected]@ebay.com on 3rd june as well as on 7th and 9th june and [protected]@ebay.com on 6th june, but i did not receive any response from the ebay side regarding my problem.
I am really in a mess regarding this problem and i fear that my ebay seller account might face suspension in near future as i won’t be able to pay my selling fee for the month of june 2016 (As it is too high for me due to charges for international listing fee i. E. Rs.23355/-).


If you will check my listed products, none of them are listed for international shipping at all. I only ship to india.
It will be your great favour to me if you will sort out my problem regarding this issue.

Yours’s faithfully
Jawaaz ahmad
Proprietor for “chief components”
Address: chief components, lane no.02,
Firdous colony, buchpora,
Srinagar, j&k, india. Pin-190020
Ebay seller id : koenizseggcorporation
Ebay account id: e[protected]inr
Seller email: jawaaz. [protected]@gmail.com
Seller contact no.: [protected]
Dated: 09/06/2016
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Dear guudboy,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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