[Resolved] Ebazar Ninja — 10400mah power bank not working when received | |||||
My order id is oid55260.I ordered the 10400 mah power bank on 16/03/2016. Received the same on 23/03/2016. The product has not been working since i received the product. I tried to contact [protected] i.E., the customer care number of ebazar ninja but the reply i received was that the customer care facility is currently not available. I have tried to even send an email to [protected]@ebazar.Ninja but the mail is not being delivered as the email id is fake. The product is having a 6 month waranty as shown in the shopping site of ebazar ninja but no waranty card was accompanying the product. I want to return the product but am not able to contact the customer care to do the same. Was this information helpful? | |||||
Complaint marked as Resolved
eBazar Ninja customer support has been notified about the posted complaint. Verified Support Mar 30, 2016 eBazar Ninja Customer Care's response customer reverse pickup was initiated , once we will receive the product we will initiate the replacement.
Verified Support Jun 29, 2016 eBazar Ninja Customer Care's response we are trying to contact you for further update but we are not able to contact you,as no response from your side , so kindly contact our customer care no.
Verified Support Jul 02, 2016 eBazar Ninja Customer Care's response we have replaced the product with new one , so we are closing the case from our side.
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 2 Comments | |||||
Comments
Yes the complain was promptly resolved by ebazar ninza customer service.the product was picked up from me and replaced within 10 days.thanks https://www.consumercomplaints.in and ebazarninza.
Reply
I will also be happy to use https://www.consumercomplaints.in in future for any consumer product grievances and would also recommend my friends.
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