[Resolved]  Ebazar Ninja — Refund for fake product

Address:New Delhi, Delhi, 110092
Website:www.ebazar.ninja

I buy 20800mah power bank of MI from ebazar ninja and I got this product on 26 March 2016 but they diliverd fake power bank from ebazar so I want refund my money. I called the customer care so many time but they not give any respond to me and the product was 100% fake. they Emil me like the xiomi power bank capacity of 20800 mah and I got EB power bank.
Order id- OID56593
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May 18, 2016
Complaint marked as Resolved 
Complain are not resolved because I clim refund money but they reverse diliverd duplicate product and today they call me and said that power bank are replace and u get in 5 - 7 working day . I m not gonna recive this product untill I get my 980 rs back.
eBazar Ninja customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2016
eBazar Ninja Customer Care's response
we have initiated the reverse pickup of the product , once we will receive the product we will initiate the replacement .
May 18, 2016
Updated by Aekant ghelani
I not get my money or my product back
Verified Support
Jun 29, 2016
eBazar Ninja Customer Care's response
we really apologise for the inconvenience , once we will receive bank details we will initiate the refind asap.
Verified Support
Jul 02, 2016
eBazar Ninja Customer Care's response
we have received the bank details , we have initiated the refund within 5- 7 working days customer will get it.
Verified Support
Jul 08, 2016
eBazar Ninja Customer Care's response
as per customer complain we have refunded the amount so we are closing the case from our side.
Complaint comments 

Comments

Fake product delivered
My order id - OID46293
Product - EB 10400 MH Power bank
Last one month not received any refund from Ebazaar Ninja.
I have already share bank details with Ebazaar team, but not received any response or not received any call from them.
Consumer forum team - Please help on this.
After long time ebazar called me back and they said we will give back your product. But there is not quation about replace. I wanna my money back because they police is to contact in 48 hr but the polise work for original product. If they give fake or duplicate product than they have to give me my money back without wasting time. Here I attached screenshot of mail resived by ebajar for xiomi power bank of 20800mah but they diliverd EB mi power bank . it's a complete Ford company please take a huge action agnist them..

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    eBazar Ninja Phone
    +91 80 1044 5566
    eBazar Ninja Address
    Plot No. 112 3rd Floor Ram Vihar, Delhi, Delhi, India - 110092
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