[Resolved] Ebazar Ninja — Wrong product delivery / wrong quantity : order id : oid20387 | |||||
I Need Help to get the resolution from Ebazar Ninja Team. With reference to Order Id: OID20387 I have order on 26th Dec 2015 for the product as mentioned below. 20800 Mah PowerBank Qty : 2 Unit Price: INR 980.00 Total : INR 1960.00 for this order, I have got the courier on 11 Jan 2016 after 17 Days of ordering. with waybill number: AWB NO:[protected] around 4:30 PM. since I was out of station for customer meetings our security have received the same and I have checked the courier 20th Jan 2016. Immediately I have realized that. Only 1 Power Bank received that too wrong one with 10400 Mah also Quantity is missing here. I have raised a compliment on the same day 20th Jan 2016 with the bazaar Ninja call center team on number: +[protected], and they have shared the portal ID to raise the tickets. till now there is no response from the eBazaar ninja team and keep on stating that they have exculated this issue to their management but even after 15 days there is no response. Worst part is that still they are sending the marketing mails to order for 20800 Mah Powerbanks, where my powerbanks are not still fulfilled. I request you to please some one help to get this resolve by getting the right product or get the money back. Kindly help and do the needful. Was this information helpful? | |||||
Complaint marked as Resolved
eBazar Ninja customer support has been notified about the posted complaint. Verified Support Mar 31, 2016 eBazar Ninja Customer Care's response customer one product reverse pickup is initiated , once we will receive the product , we will initiate the replacement of both the products.
Verified Support Jul 02, 2016 eBazar Ninja Customer Care's response customer got only one product , we are initiating the other one asap.
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3 Comments | |||||
Comments
Hi Sir I would like to inform you that your complaint is out of tat, So we can not able to proceed for the refund, But we can proceed for replacement.
Reply
Hi Mr.Nedungadi as your replacement of the product has been done from our, So we closed your complaint from our end.
eBazarNinja is a fraud website. Dont order bower banks in this website.