Ebscharge.com — Non payment of amount to idea mobile paid through credit card of hdfc bank

Address:	Panipat, Haryana, 132102
Website:	ebscharge.com

Sir,
I made two transaction on account of payment of my Mobile bill of Mobile No.[protected] through my credit card No. [protected] of HDFC Bank on 19.11.2015 and amount of Rs. 1000/- has been transferred to ebscharge.com vide Pin No.085176 and amount of Rs.1002/- vide Pin No.88479 on the same day but no amount has since been paid to Idea Mobil Company so far. When II made a complaint to on this account on 25.11.2015 I received a call from Mobile[protected] at 21.55 and person told me that i received your call and due to server failure we could not transfer your paid amount to Idea Mobile and now we cannot refund the amount to your credit card and you have to supply information of your another account wherein we can refund this amount but i refused to supply any information to that person. That person again made call to me from Mobile No.[protected] and again tried to compelled me to supply information of other account and he threatened to me if you don't supply the detail you amount will not be refunded. he has flatly refused that now your paid amount cannot be paid to Idea Mobile Co. to refund back to my credit Card. so matter may kindly be investigated and amount of Rs.1000/- and Rs.1002/- paid through my credit Card may please be got refunded to my crddit card account or paid to the Ideal Mobile Company at the earliest.
Regards.
Rajinder Gautam.
Mobile No.[protected].
email. rajinder.[protected]@yahoo.co.in