[Resolved]  Ecom Express — DELIVERY PENDING SINCE LAST 7DAYS. THOUGH IT IS IN NEAREST CENTRE

Address:Bangalore, Karnataka

Hello All, This is to give complaint against Ecom Express Service. i ordered a Mobile Phone from FLIPKART on 22nd, and they processed the order and Shipped by Ecom Service on the Next Day. First of all they(Ecom) have not even Proccessed the Order for next 2-3 Days. then again after 2 days it has been Connected to Mumbai(Source) Branch. Then on 30th Oct it shows that is has been reached to Bangalore Pick Up Centre. Today is[protected] and still my is Not Delivered. I tried there Call Centre Number which is Never Reachable. then i tried to Call and mail Flipkart. They are Clue less and giving me a New Date of Delivery every time ie First they have given me 28th Oct, then extended to 01 Nov, then to 3rd Nov and Now to 7th Nov. Please assist me further to deal with this and any further information on this by anyone will be very helpful.
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Aug 14, 2020
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
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Comments

buddy i have also faced this mental torture of ecom express delivery.. i ordered a product and since 2 weeks they have kept the product with the, .. better to blacklist this courier company.. take a refund from flipkart and ask them to route the product back to flipkart office. i did the same on jabong and reorder the product and also asked them to blacklist this courier and not to give buisness to this third class courier company.

Worse delivery boy

Delivery boys behavior is not at all good, the worst I have seen. don't know how to treat with people .

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