[Resolved] Ecom Express — Poor Company | |||
I'm from Silchar town, Assam. Earlier my online purchased were sent via bluedart and I had no problem. But recently my orders are sent through Ecom Express, since then problems start arises. My orders were not delivered twice, I came to their office at 5 pm to collect my ordered items but the counter boy told me "we already closed our transaction, come tommorow". I was very disappointed. Again, after few days I order one product from snapdeal, the Ecom Express people phone me to collect the items at the counter, I went there in the morning at 9 Am but I was surprised to find that no one was present at the counter at 9 am. I went home disappointed again. I am office goer, so I couldn't wait for them the whole day... what a poor service. They better stop!!! Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear HKGangte,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.
Regards,
Team Snapdeal