[Resolved]  Ecom Express — Poor Company

Address:Cachar, Assam, 788003

I'm from Silchar town, Assam. Earlier my online purchased were sent via bluedart and I had no problem. But recently my orders are sent through Ecom Express, since then problems start arises. My orders were not delivered twice, I came to their office at 5 pm to collect my ordered items but the counter boy told me "we already closed our transaction, come tommorow". I was very disappointed. Again, after few days I order one product from snapdeal, the Ecom Express people phone me to collect the items at the counter, I went there in the morning at 9 Am but I was surprised to find that no one was present at the counter at 9 am. I went home disappointed again. I am office goer, so I couldn't wait for them the whole day... what a poor service. They better stop!!!
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Aug 6, 2021
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
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Dear HKGangte,

Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal
Dear HKGangte,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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