Electrolux — A/C not working first complaint on 19th June

Address:

Bangalore, Karnataka

Hi, As I can see there are a lot of complaints and iam not surprised as you have such a pathetic customer call center and even more horrible service center. I sure your company will be history soon in India. I have an A/C. I first called up the call center on Friday 19th June 2015(Ref: eblr[protected]). Today is 24th June Wednesday and no one has attended so far. From today (24th June)morning I have made calls 5 times to call center spoke to someone called Priyanka and many others and I got Bangalore area manager Saddique Pasha's Number [protected], this person does not answer his phone or call back. Called back call center got his boss Sanjeev Singh's number [protected] even he does not answer his phone or call back. The call center reps try to call them both and no response from both the senior guys.If this is how the top management works then, I can only imagine how the lower service center guys work. Had a problem with my Samsung fridge, 2 hrs the problem was solved you should learn from them or if you can't then stop your business. I think the best solution to my Electrolux A/C problem is to sell it on ebay or best sell it as scrap to garbage collector, so that no one has to go through the pain i am going through. Never ever buy electrolux product, its rubbish.