Electrolux — Air conditioner is not working! Worst service by your service center!

Address:

Chennai, Tamil Nadu

Hello, I have purchased ac on May 20th 2014. It is not working from last week onwards and I have contacted your service centre which is in chennai. Your engineers have not come till I escalated the issue to your customer complaint center. After 2 days they came and checked it. They told there is some problem in fan and took it with them. They said it will take a week to repair. But now it's been more than 10 days and it has not been rectified it. I have been calling your service center daily and they are giving some lame excuses. I had 3 free services but till date no one has come for a service and I am totally fed up with your worst service. My product is in warranty. So Either resolve the problem or take back your product. It is not my daily duty to call your service center and asks for status update. I have purchased other branded products and I have never faced such a very worst experience. I believe you don't know the meaning of customer care. Your people has taught me a good lesson not to buy your product. Complaint code: echn[protected] r68587