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Electrolux Customer Care

PE Electronics Ltd

Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East)
Mumbai
Mumbai City District
Maharashtra
India - 400059

Customer Care Phone Numbers and Contacts

Phone:+91 22 6117 1000
 

Electrolux Complaints & Reviews

Electrolux - Washing Machine making Huge sound and continuously consuming water

User
 Shiv Hiremath on May 2, 2015
Dear Electrolux team, I have purchased Electrolux:WM FAs:ET65SARM on 14th Oct 2013 and invoice no: CrS/RN/9113 from Girias Store Rajajinagar bangalore, now the machine is starting troubling. It is making huge sound. I don't know what is the issue with Electrolux machine, "we have also LG washing machine in our hometown and it is used daily, till date none of the issue is raise against it. And it has purchased in the year 2011." I think i did mistake in purchasing of electrolux product. I am requesting you to take the machine back, I really fed up because of this.How many times have to raise...
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Electrolux - Refreezerator not working, i.e. the lower part of the double door freeze is not cooling.

User
 Kakali Chakrabarty on Apr 27, 2015
I bought a electrolux doubledoor freeze in July 2013, Which worked quite alright for about one and a half year. Then the lower part lacked cooling. We ldged a complain in April 2015, which was attended by a technician. He said a purse looking like a box will have to be replaced, which cost Rs 1500, It was replaced on 21th April 2015 but still the problem is existing, i.e. the lower part is not cooling at all. So wht can be said? Are the technicians sent by the company inefficient? They cannot detect the problem? Or what else? Whatever, we the consumers are the sufferer. Where can we get the solution...
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Electrolux - Service not providing

User
 joshi2682 on Apr 24, 2015
I have Electrolux split AC module no. SQ-52 cd1-cg. I have requested for servicing more than four time service engg. not coming till now. Sir for ur customer care & service engg. Suitability I had taken three different day leave. I am working a pharma manufacturing comp. Today l am going B shift my office due to ur engg. Suitability till he is not coming. This is question to customer satisfaction. Please provide service my compensation. Service engg. Mr. Jasvinder & already complain regarding sales manager Mr Raman Verma. Hope so resolve my problem as soon as possible. Manoj Joshi,...
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Electrolux - Electric flow entire refrigerators body, which is very life risk...

User
 MOLOY ROY on Apr 21, 2015
Hi Good Afternoon I have purchase " Electrolux EC090P 80L Single Door Refrigerator" through flipkart on dated 10th april 2015. I have received that refrigerator on 11th april 2015. But still today I don't received any phone call or demo service for Electrolux side. I have facing one unsafe issue on received product, back side of the refrigerator body is totally electric flowing. It is very dangerous for my entire family. So please send your related person for this above issue as soon as possible. Product IMEI/ Serial no 380315261502105081 Refrigerators FSN: RFRE3WYUVSNZFCUFWID:...
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Electrolux - A.C in warranty not Working

User
 MatinUPCL on Apr 21, 2015
Dear Sir/ Ma'am, I have purchased an Electrolux A.C (SN53N1103142720448) has puchased an A.C on 4th May 2015 from Ramnagar, Nainital, Uttarakhand. From very first month of purchase we are facing problems i.e A.C is not cooling well. we have lodge many complains but some mechanics come from electrolux Haldwani city but not able to fix the problem. Again 5 days back we have complain but no any response from company. Please help us from this problem and replace our not working A.C as electrolux is not paying any attention to our complain. Customer Name:- Matin Khan Ph.- 9917469797...
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Electrolux - Dissatisfied with the after sales service

User
 Manisha Thakkar on Apr 16, 2015
I have a electrolux refrigerator. The upper compartment is not functioning. I lodged complaint with the customer care (EMUM0404150017) and they sent a junior technician who was not able to understand the problem. We were then directed to a senior whose contact number is 8879797062 and were given assurance by him that a senior engineer will take care of it. We are waiting since last 10 days but there is no communication from his side. Today when I called him, he said that they were unable to fix the problem as the refrigerator model is imported. I have wasted 10 days. I had to face the same problem...
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Electrolux - Air conditioner not working

User
 Satya Soni on Apr 15, 2015
Hi, I purchased an electrolux air conditioner last year from a dealer named Videolink from Dhayari Phata, Pune 41. It has a warranty of 1 year for the ac and 5 year for the compressor. My AC is still under warranty cover. I am facing issues with the ac right from the day I have purchased it. Earlier there was gas leak in the ac and because of which it stopped chilling. Later the compressor stopped working with a blast noise and gas leakage. I have contacted the service centre many a times but have received no help. The service centre people say that the installation of the ac was not done...
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Electrolux - referigerator repair needed immediately

User
 joyeeta mitra bhalla on Apr 7, 2015
I have bought ‪#‎Electrolux‬ refrigerator last year in April 2014 in New Delhi, India. Within a year it has stopped cooling. I complained about the same to service center on April 3, 2015 ( Complaint no - EDEL0304150110) . After calling the customer center for several times, A technician came on Saturday, and he could not find the problem. In spite he told there is no issue with the refrigerator. On showing him the problem, he told he will send someone senior to get this sorted. Post that there is no call, no follow ups, no one even bothered to give a visit. I again called on Monday (Apr-6)...
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Electrolux - brand new washing machine not working

User
 Himas Himas on Apr 6, 2015
Dear Sir, I have purchased new washing machine three months back, i have given a complaint regarding washing machine technical issue one and half month back, it means machine got tech problem after one month. i have given complaints many times but still it is pending, and Mr Azeem Technical Manager not lifing my call also. Mr.Azeem's ph number is :9160609207.. Regards, Sudhakar 9505006006 hyderabad...
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Electrolux Kelvinator - Refrigerator complaint

User
 shrikrishan yadav on Apr 3, 2015
I purchased a Electrolux kelvinator Refrigerator before 4 years ago and Refrigerator have 5 year guarantee only on compressor and now last some few days my Refrigerator is auto cut after every 5 minutes it’s compressor not running properly that’s why my Refrigerator is not working properly. Please solve this problem as soon as possible and as per the guarantee procedure I have one year more....
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Electrolux - EI23BC35KS Refrigerator

User
 AndrewMason on Mar 31, 2015
i have bought the new EI23BC35KS refrigerator from Electrolux only last month, but already had dozens of problems with it - it stopped working twice without any particular reason, just switched off, then it started to leak water, got problems with the cooling system - way more trouble, then i ever expected a refrigerator could cause! Suggest everyone to avoid this company, please share your experiences working with them....
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Electrolux - service not provided

User
 Neeraj Morwal on Mar 30, 2015
Dear sir i am purchase a new A.C at june 2014 month i have register a free service on 16/03/2015 but till date service is pending / i call mr manish on 26/03/2015 he told me your A.C service will be done in next 2 days but no one came i call him again but he is not pick my call pls action agaist company sevice department & provide me service as soon as possible...
Complaint comments Read comments [1] Complaint category Products & Services

Electrolux - complaint about refrigerator.

User
 Chitra Ghulyani. on Mar 28, 2015
I Chitra from Mehsana (Gujrat). This regarding my complaint for Electrolux Refrigerator. We have bought this on 2-JUNE-2007, model NO. 245 Luxury SF. This is to inform that we are having some problems in our refrigerator. It is not working properly. We have complained about the problem since last year. But there is not satisfactory results. We contacted to the local dealer of electrolux. but there is no response. we are having the following problems: its freezer is not working properly. the temprature of freeze is not doing well. having problem to freeze the ice....
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Electrolux - Complaint against customer care and service center

User
 kmachgar on Mar 26, 2015
Hi,

This is regarding my complaint for Electrolux refrigerator.Till now 3 request raised for same issue from Oct 2014 to Till date, still issue not yet resolved by service center. Service engineer not able to address the problem and there is no response fro m customer care regarding this.

Issue is second door refrigerator not cooling. In first visitor said PCP ( refrigerator part) is damaged so have to changed, I changed it PCP and I paid RS 2200/- to service center and after 2 month was getting same issue, again they said PCP is faulty so again I changed PCP and...
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Electrolux - washing machine not working properly

User
 rajat bahl on Mar 23, 2015
1. My name is major rajat bahl and i àm presently staying at 14/1 vijay enclave, 3 eme center, bhairagarh, bhopal. 2. I bought an fully automatic electrolux washing machine, model name- serena elite on 14 march 2015. 3. The first demonstration of of the machine was unsuccessful as the person who came for the demo did not know how to operate it. After two days another person came who went back without giving complete demonstration. The machine is not working properly. Its automatic mechanism doesnt work as the water keeps on filling and doesnt stop. 4. I would request you to kindly send a representative...
Complaint comments Read comments Complaint category Washing Machines

Electrolux - ac complaint

User
 arvindmangilal on Mar 19, 2015
I arvind my mobile no 9945683330. Purchased Electrolux AC through from Girias Investment Gandhinagar Bangalore bill no CRs/GN/2005 date 1-6-2014 hardly used upto today only 4 days from purchased .AC not cooling the room and after 3 hour cracking sound will come . I have raised complain 15 days back . Everyday 2 days I get call from their customer care . But no visit not service/replacement...
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Electrolux - Ref.our complaint on dt. 07.03.2015

User
 Swami Pawan on Mar 10, 2015
Sir I am Pawan Swami.My Refrigirator Electrolux Model No.DFF-40 has been problems beforre 1 month. Repair my Product vide my complaint no. 14/164 dt.16.02.2015 through Shrishti Enterprises Cash Receipt No. 4635 Dt.17.02.2015 we are paid Rs.5870/- for change of 2 parts 1-Main PCB 2-Sensor.But we are facing same problems on dt.06.03.2015. We are again Complant Dt. 07.03.2015 and recd.your message ( Call to Engineer Raju, 9711617606, 9212121085.) But Raju did not respond perfectly. Please resolved our problem as early as possible. With Thank's/Regards Pawan Swami 2555, 3rd Floor, Hudson Lane,...
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Electrolux - Rusting inside the Electrolux Microwave model C23J101BB

User
 vishal ghai75 on Mar 9, 2015
Dear customer care Its been a year and half month to purchase of Electrolux microwave model no.C23J101BB .Now I found rusting inside the coating of microwave.I bought this product just because of my trust on Elecrolux, but my trust have been shattered by your product.This is not the first complaint of your product, when i baught your product on 12 september 2013 from Navrang electronics that time they had given me the display model with wrong accessories and i made a complaint to you regarding this.But still i am operating that displayed model and facing problem. Please look into this and do...
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Electrolux - Electrolux front loader fully automatic -door switch repair

User
 sundaresanramamurthy on Mar 5, 2015
The machine is 6 years old. The drum, front electrical operating panel board, driving belts, water pump have been newly replaced . Now the machine is not working due to door switch fault. Now I have purchased IFB washing machine. No mechanic is come forward to repair the machine. I will be happy if you take the machine by cash depreciated value. S.Ramamurthy...
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Electrolux - Microwave is showing cavity/rusting

User
 sanjaycse on Mar 3, 2015
I purchased Electrolux microwave through from StarCJ on 3/07/2014 .Within 6 months inside paint is coming out due to metal rusting . I have raised complain 20 days back . Everyday I get call from their customer care . but no visit not service/replacement .

Complain # EBLR1102150013 / EBLR12021500068...
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