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Electrolux India Complaints & Reviews

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Last updated Mar 5, 2024
Complaints 937
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Electrolux India
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Electrolux India Phone Numbers

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1860 200 1212
187
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+91 22 6117 1000
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Electrolux India Head Office Address

Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East)
Mumbai
Mumbai City District
Maharashtra
India
400059

Electrolux India reviews & complaints page 26

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N
nupur27rastogi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Star CJ Alive not refunding money for faulty Electrolux Microwave

Address:Gurgaon, Haryana

I bought a Electrolux Microwave through Star CJ Live on 3rd May 2013. The delivey happened on 5th May 2013 - however the Microwave is not working. I tried to call Star CJ Live Customer Care 5 times between 11 AM and 5:00 PM today (5th May 2013) but they are not ready to take down any complaint. They keep on saying that the System is not working. I spent Rs 5490 on this purchase and will like to get my refund. Kindly help as I am really stressed...
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premsinghchohan
from Delhi, Delhi
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refundofexcesemiammountpaid

Address:South West Delhi, Delhi

We have taken Loan from you against AC split The EMI was calculated Rs. 2000 in eihgt months through ecs PNB Naraina vihar New Delhi but Our Accounts Shows insted of Rs. 2000 You have withdrawn Rs.3838 which is matter of concern.In Feb 2013 we visited your office at Peetampura Delhi and gave them all details , the concerned person assured us that your money will be refunded soon with intrest but til now we have not received our money back....
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R
Raaz...?
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake reporting of services rendered and poor service.

Address:Haryana

Dear Concerned,

I have Electrolux elita washing machine which I bought on 27th Jan'13. It worked fine in whole Feb but since March it started creating trouble..I logged the complaint which had been attended but not resolved due to which I had to re-log it again.

Last Sat one mechanic visited and told that sender needs to b changed which would b done by Mon - Tue.
Another Sat has come but nobody turn...
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D
D.Ghosh49
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Refrigerator

Address:West Bengal

I purchased a 190 Lits capacity Electrolux 2-door refrigerator, Model ECP204DH from Capital Electronics VIP(Unit of Anand & Co. Electronics Pvt. Ltd.) Kolkata on 14.12.12, at the full price of Rs.13,500/-(inclusive of VAT) which was delivered to my Kolkata residence(address CF-171, Salt Lake City, Sector – I, Kolkata – 700 064. Phone No.[protected]/ Mobile No..[protected].

The fridge was delivered to the above address...
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kartik.shekhar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst services

Address:South West Delhi, Delhi

First of all I would like to mention that please do not buy any product of Electrolux & even if you buy one, just throw it when it needs repairing, all thanks to the customer service provided [protected]. The executive's attending the call do not have any information about their own products and if you want to speak to their senior (because the executives cannot solve any problem), they are always at lunch.

And Ruchika...
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N
neeldiya
from Mumbai, Maharashtra
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Fridge not being repaired

Address:Maharashtra

The refrigerator arrived at our residence on the 26th December, 2012. When the technician from Electrolux came to install the fridge, he realized that the appliance was not working as there was a leak in the gas tube and all the gas had escaped. So even before we got a chance to use our new fridge, we had to get technicians to come over and fill gas so that we could use. This process took 3 days. The fridge worked fine for 3 and half months...
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O
Om Prakash Singh1975
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint not resolved

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear Sir/Madam,

I had purchased a Freeze of Electrolux on 11th April 2009 with 5 years warranty of compressor. My freeze start creating the problem and I have logged a complaint with the customer care of the company with complain id EGZB[protected]. Even after the number of follow ups my complaint is resolved by them.
I need your kind intervention as help as my freeze of Electrolux is still in compressor warranty period....
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R
ramkumar84in
from Mumbai, Maharashtra
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Very poor service

Address:Hyderabad, Andhra Pradesh

We have purchased an Electolux split AC from TMC Kukatpally Hyderabad on 30th March 2013 and the Showroom has promised that product will be delivered and installation will be done with in 48 hours of payment but till today installation was not done and every day i used to call the TMC showroom for more than 15 times and every time they used to tell me that at any cost installation will be done by end of the day. Till today (5th April 2013)...
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R
rvani
from Mumbai, Maharashtra
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no customer care

Address:Hyderabad, Andhra Pradesh

Our Electrolux Washing Machine Spin Dry is not working. We have registered complaint no: EHYD[protected] on 5th March. We have received couple of calls from Service centre but no one came to check on the machine. We registered a follow up call and got a call from Electrolux service personnel. But again - no one has come to check the machine.

Any attempt to escalate means waiting in the "queue" for 10 minutes...
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askkhan781
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Electrolux refrigerator replacement

Address:Hyderabad, Andhra Pradesh

Hi:

I have bought an Electrolux refrigerator from TMC Electronics, Malakpet Branch on 27/01/2013. After delivering their product at my home I got to know that the product was defected and I called customer care, which they sent their executive for repair. After repairing it 3 more times, the problem persisted again so I asked them to replace it which they said it will be done in 1 week, but it didnt happen even after 2 months....
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Chandra_TCS
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Compressor Problem

Address:Gurgaon, Haryana

Hi,

I bought Electrolux Refrigerator in May 2005. It started showing some cooling problem in September 2011, then I called the Electrolux customer care and lodged the complain. Electrolux service engineer visited my house in Gurgaon and charged Rs 330/- and confirmed that compressor of refrigerator is failed.

Electrolux authorized service engineer replaced compressor of my refrigerator in September 2011, I paid...
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M
M L Zodape
from Ambala, Haryana
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power consumption more 5 star

Address:Madhya Pradesh

I have bought refrigerator in 2004 since then i am observing that my electriccity bill is more due to this refrigerator as it consume more power ,on my complain your company engineer has changed thermostate but still the problem remain same.
My observation is that it run continously without break.So please attend the same problem as soon as possible.
...
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A
Anuj Singh
from Mumbai, Maharashtra
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Issues in Functions

Address:East Delhi, Delhi

I have bought a Electrolux Washing Machine (Model No - EWT553MEW0) in 2009.

Now maching function is not working properly, all the LED's are blinking at time of machine is working. its creating problem becuase i am not sure which function is working, sometimes water is going to dran with fresh water & detergent.

please do the needful....
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M
Manoj Minocha
from Gurgaon, Haryana
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Deficiency in Services

Address:Faridabad, Haryana

This is to inform you that I have purchased Electrolux Refrigerator from Croma Store in Faridabad on 23/10/2011 Model: V60G it stopped working on 4th December, 2012. I have registered complaint Electrolux Complaint Centre EGUR[protected] on 5th December. the engineer visited and two days after and there was no power at home and he checked from outside and said there does not seems to be any issue and use the machine. In case the problem persist...
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R
rkg1001
from Lucknow, Uttar Pradesh
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not repairing

Address:Ghaziabad, Uttar Pradesh

My fridge DFF 40 Elecrolux has been creating problem since last three years and charged many times for repair as detailed below :

During the period of Year 2009-11 even after complaining at Service center and Electrolux care nobody attended the fridge for almost 1-1/2 years till the new Service agency and after many mails written.
M/s shivshakti has also made many attempts through different service engineers...
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LalitKumar Kopparapu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Power Consumption is more than Power Rating

Address:Kerala

I have repeatedly complaint to Electrolux Customer Care that the power consumptio of Refrigerator is more than the Power Rating. The service person have visited the house and checked the AMPs of the Compressor and informed that there is no problem with the Refrigerator. Again my second electricity bill have generated and shocked to see that the power consumption of the Refrigerator alone is 190KW or 190 Units.

Brand : Electroluxbr...
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Pramit D
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEMO / INSTALLATION NOT PROVIDED

Address:Bankura, West Bengal

I purchased a Electrolux 23 L convection microwave in august 2012 from Big Bazaar, Durgapur.
I was informed that demo and installation will be provided by company;
I even got sms stating that my call has been registered with call no: EKOL[protected] ( i did not call, may be it was registered by big bazaar - a good gesture, thank you).
I also got an sms that Mr Lakshindar Singha ( ph no-[protected]) will service the same.br...
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simran karel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR SERVICE AND DELAY FOR THEIR FINANCIAL PROFIT

Address:West Bengal

I got an electrolux washing machine on 26 january,2011 with 2 years warranty.It was of rs.8910 and was brand new.In recent few months it started troubling us with some mechanical problem.After calling the costumer service of the company,the mechanics started fooling us by saying that they will come that very day but no one DID appear so that the warranty period expires and we have to pay a whole of pocket for that.After several complaints...
+1 photos
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Nitin Malhotra
from Mumbai, Maharashtra
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Refrigerators

Address:Ghaziabad, Uttar Pradesh

In India Have logged these complaints and have paid 10,000Rs in multiple installments for fridge repair. From compressor to timer to condenser have been changed… not sure what is left to change and the fridge is not working. After multiple complaints in a month your service people have asked for money today for service charges. Your people don’t have even courtesy not to ask for this when all past complaint numbers have been shared.br...
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K
kamlesht30
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

frequent unserviceability of refrigerator

Address:Madhya Pradesh

FREQUENT UNSERVICEABILITY OF FRIDGE


Sir,

1. This is in referance to refrigerator I purchased from Electrolux with details-

Model: EKL 275 FF
Doble Door
Capacity; 270L
PNC No[protected]
Sr No 41206040
2....
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