Electrolux India Complaints & Reviews

We have purchased an Electrolux window AC on 22.04.20012 vide model no. AC-EKL-Window-1 STON -WB52-CDI-CC 2 STAR s.no.[protected]/[protected] bill no. [protected] dt. 22.04.2012 from Next Mahagun Mall, Plot No.VC-3 , Sector-3, Vaishali, Ghaziabad-2. Now we weat to bring it to your attention after two months AC become very useless we made so many complaints but bobody is taking care of this nor they bother to replace the parts.br...

WATER HAS BEEN LEAKING FOR ALMOST A MONTH NOW.
MECHANIC HAD VISITED AROUND A WEEK BACK, BUT NO REPAIR WAS DONE.NO RESPONSE FROM THE MECHANIC NOW.
KINDLY GET THE REFRIGERATOR CHECKED AND REPAIRED.
THANKING YOU IN ADVANCE,
SANDEEP SINGH....

The trays & bucket in the above refrigerator have got cracked and are not available in the market with the dealer or outside shops. Kindly provide the items from the company or confirm not having the above items....

We bought an electrolux double door fridge in 2008(serial no:er37ff[protected] pnc no[protected],
within a few months there was a problem with the cooling.service engineers came and repaired it for a bill of 350.
Again within a few weeks the cooling stopped and the service engineer changed some parts(i have all the bills and receipts.)
this happened once in 3 weeks and when we approached the shop he replaced the...

Hi Team,

I’m facing problem with my Electrolux Refrigerator and following up with Electrolux Helpline No. and Service Center in Gurgaon.

Till date below trouble shooting has been done by Electrolux Service Center:
1. GAS AC has been changed twice;
2. Compressor has been changed once;
3. Pipes have been changed once.

Charges Paid by myself:
• INR 330/ as service charges;br...

ELECTROLUX REFRIGERATOR 245 DOUBLE DOOR

I have model ER24 DHOLVI 245 lt Luxery Voilet ice its vegetable basket and foldable shelf are damaged I am trying for a new one for the last 6 months so we called customer care and lodged a complaint. They say call is attended within 48 hours neither the customer care nor the dealers are responding to our complains. We have already called customer care three times, but a phone call...

I am SELVAKUMAR and I am residing at 5a sathyamurthy street,iyappa nagar,kanchipuram.I have given complaint on 23rd august as my refrigerator is not working properly and as per previous complaint they have told it's gas leakage problem and hence two service person came from z-axis services in 35/19,alagesan street,west tambaram,chennai-600 045 on the basis of complaint no:ECHN[protected].The name of service engineer is mr sathish and...

DEAR SIR,

I HAVE A ELECTROLUX 270 LTR DOUBLE DOOR REFRIGERATOR. FROM YESTERDAY(26TH AUG'12) I AM FINDING NO COOLING EFFECT IN THE REFRIGERATOR. KINDLY SEND YOUR SERVICE PERSONNEL URGENTLY TO ATTEND THIS PROBLEM.

REGARDS

MUGDHA RAY
(M) [protected]

B-101 SURYODAY COMPLEX
KARAN PARK ROAD, NEXT TO D'MART SHOPPING MALL
ADAJAN
SURAT-395009...

Our Electrolux double door 235 L refrigerator was not cooling properly so we called customer care and lodged a complaint. They say call is attended within 48 hours but the serviceman took more than 3 days to appear. He checked the fridge and told compressor and all parts are ok only gas filter and gas has to be changed. He changed the parts by welding and charged Rs 2600/- on 24/08/2012. He said to keep the fridge ON overnight. But next day...

I had purchased Electrolux refrigerator from Big Bazar, vashi – Navi Mumbai on 29/01/2012. When the product was delivered to home it had scratches all over. I immediately asked for a replacement and after a month i.e the dealer (Big Bazar) re placed the refrigerator. However the replaced product came with visible fault as the gasket the rubber covering on the door came out and the refrigerator was not closing properly. We immediately...

I had bought a 26lts microwave convection 4mths back, and it's heating plate got cracked on it's own while heating the food . On complaining the service centre people are not ready to hear our complain and they are insisting on buying a new heating plate. Then I agreed and said I will only buy if you will first check the device, if it is getting over heated or not , coz if it is getting overheated then there is no point in buying...

My Electrolux washing machine (bought from Great Eastern Techno City in Jan 2011) was making some unusual noises. So, I raised a complaint on 26th May 2012 (complaint no. EKOL-[protected]). Subsequently, a mechanic visited to examine it & declared some parts were to be replaced. He said the parts would arrive in 10-15 days and he would come back as soon as the parts are available. He never returned. When I called up he said parts were...

For the past few months we have been facing problem with the working of our washing machine , now its not working . we are in great trouble with that product. we are using Fabriguard luxury as washing machine a product from Electrolux company. Our problem is both Washing and dryer are not working now. . It is to be noted that we have made a complaint to the company through their website but there is no response from them. so Please accept...

I have purchased one electrolux ref from arora enterprises railway road najibabad on 17/4/2010, bill no..458 of Rs.8400.in month of may 2012 my ref stopped working.i registered a complaint at ur tollfree no.complain no...egzb[protected].ur service engineer visited n took the compressor with him...from the complain date 23/5/2012 to till date neither he came n nor he installed the compressor....i called him many times but he didn't answer...

I had purchased a electrolux microwave on 21st march this year. It worked alright for 2 months but after that it went out of order. Its been sitting idol for almost 2months now and the neither the customer care nor the dealers are responding to our complains. We have already called customer care three times,out of which only the first time they had responded but the person they send told us it was the switch boards problem. We had it checked...

We bought a microwave just 4 months ago on 21st march. It worked well for 2 months and then it went bad. The lights glow when the power is turned on,the dish also revolves but there is no heating effect...at all. The machine has been lying idol for almost 2months but even after contacting the customer care 3 times,they don't seem to care. The fjrst time a person was send from the company who told us it was a problem with the switch...

My personal experience.

DO NOT BUY ELECTROLUX. I am planning to buy a new branded AC next sason now.

WORST SERVICE EXPERIENCE___
1. My Electrolux WAC is faulty since 14.06.12.
2. Service engineer took PCB of front display panel for repairing on 18/06/12.
3. My service docket was closed next day even AC was not rectified.
4. Service engineer came with repaired PCB on 25-06-12 but it...

To The Electrolux
I have purchase the electrolux washing machine on[protected] and the timer is not working .we registered a complaint a week back , but still their is no service provided....

Date : 26 June, 2012
To
The Vice-President ( Marketng ),
Electrolux EKL Appliances Ltd.
Corporate Office : 3rd Floor, Global Business Park,
Mehrauli, Gurgaon, Haryana122002

Sub: Repair / Replacement of Compressor of Electrolux Refrigerator.- an intimation.

Dear Sir,
I purchased an Electrolux Refrigerator245ERP 235Ltr.on 02/07/2007...

I am facing cooling issue with my refrigerator from past 7 days. After many followups the problem still remains. A technician attended complaint and he replaced the fan. But there was still no cooling. I called him to ask the reason. The answer I got was that that was not the right fan and he need to replace it with another one which is not available for this particular model. Today is the 4th day and no one turned up nor he is picking up...