Electrolux India Complaints & Reviews

This is to inform you that I have purchased Electrolux AC on 7/8/2008 Model: EA 24SCRDA1 PNC.No.[protected] it stopped working on 29/4/2012. I have registered complaint Electrolux Complaint Center. I have got the number of Service center name as ADREAM located at B23 katju nagar Kolkata -700032 . As per initial diagnosis it has been found by them that there is problem in a compressor (under guarantee period) and need to be changed. As...

Respected Sir / Madam,

We have purchased Electrolux 6.5 kg washing machine. it has been six months now. we have not received a single demo till now. I have been calling the concerned person continuously for 15 days now. everyday he promises to come the following day. i am totally fed up now. is this the way to trouble the customer? please take an urgent and serious action against this.

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my electrolux airconditioner CAUGHT FIRE . Had i not been awake when this happened i would be dead. I have recieved the worst customer service i have ever experienced in my long life. They have done absolutely NOTHING, They dont care about you and should your appliance catch fire they will do absolutely nothing and treat you in my opininion in the most appauling manner This 300 billion dollar company would rather deny you anything than show...

Dear Sir,
I have purchased an Electrolux Refrigerator 3+ years back because of the companies’ longstanding reputation of providing solid products and also customer service satisfaction to resolve ANY issues that may arise with their products. I am EXTREMELY disappointed that Electrolux no longer lives up to its' reputation
Last Month (March-2012) it was not cooling down, So I have called service centre. They have acted...

I bought Electrolux refrigerator EDP 195 / 2012 recently. The appliance never worked. When approached to the service center the complaint was not registered unless it went through the dealer. The service center cribbed with unavailability of service personnel and only after several calls promised a day and time for visit. The service personnel was unavailable on the phone number provided. The call center support guy suggested change of number...

Dear Sir,
we have inform to you we have one complain of refreezrate it's out of warrenty . it is defective from 1 month and we have already inform to your local service provider but he is not give any response we have many time call to him but he is responsed and cust cust will irritaed and he want to refund the cash back . and i m also very irritaed your service so please resolve the issue and plz contact urgently .....br...

i had complained to the electrolux service centre at their toll free for sending a mechanic to attend to my air con problem on 20th april.i was assured that a service engineer will visit me within 48 hours. thereafter till 26th april, 2012 no one bothered to visit me. from 26th april, 2012 i have called their howrah branch (tekcare service pvt ltd and s j enterprises on numerous occassion and they have done nothing except assuring me that...

THE ELECTROLUX WASHY TALKY WASHING MACHINE SERIAL NO 50600589 PURCHASED FROM CLIMATE CONTROL BANK ROAD , GORAKHPUR.
THE MACHINE NOT FUNCTIONING PROPERLLY AS AUTOMATIC INTAKE OF WATER IS NOT PERFORMING SINCE L ONG SERIVE CENTRE DETAILS ARE NOT AVAILABLE.E LODGE A COMPLAINT AND SOLVE MY PROBLEM.

S.K.M.TRIPATHI
195-S MANAS VIHAR COLONEY, PADARI BAJAR
NEAR SBI PADARI BAJAR
GORAKHPUR
EMAIL [protected]@gmail.combr...

I have an Electrolux Refrigerator, for which I called up their Service Centre & registered a complaint for corrosion of both the doors and some parts of the body on 31st March 2012.
On April 1st at about 10.29am, I recieved a sms from TD-Peserv, on my registered mobile number, stating that my call has been registered with them & the call number given was ETNA[protected]. The same evening I recieved another sms at about 20.51hrs...

Dear Sir,

I purchased a new fridge of electrolux deo fresh 240 LTR , MODEL NO-EDL254/2011 from Ansal Plaza Palam Vihar. I have gifted this fridge to my relative in hissar . i send this fridge gurgaon to hissar given Rs 4000 to transportation charges is Rs 4000/- and after two days my relative called me fridge is not working properly . then again transportation charges is Rs 4000/- is bear by me . after i called the electrolux...

I have purchased electrolux airconditioner from Perfect Electrovision Boisar west vide receipt no 27496 dt 21.2.2010 Now cooling of the AC is not working The Sr. No.of AC is [protected],[protected]
My address is Vasantshrushti Farm, At Mali Stop (Savarai), Tarapur Boisar Road, Post Tarapur, Tal Palghar, Dist Thane Pin 401502 and my cell no is [protected]/[protected]
Rajesh Vasant Mhatre...

I purchased a electrolux refrigerator from T V Radios, Udaipur on 02/07/07. After a couple of months its timer went out of order. It was changed after repeated requests. Again, the timer went out of order. The local representative do not pay much attention to the complaints.

I lodged a complaint to the customer care in march 2012, with complaint no EJAI [protected]. Subsequently,it was repared. The timer and the biometer were...

I had cooling problem with my Electrolux referidgerator model no.SR315L. I called up their customer care service provider SEMTECH SERVICES, 196, Okhla Indl. Area, Delhi. Mobile Nos. [protected] and [protected]. Their service engineer Mr Manish visited my home and changed the PCB for Rs.2000/-. But referidgerator did not start cooling, Next day he came with three engineer and filled the gas in compressor and charged 1585/- additional charges....

I had purchased a Semi Automatic Electrolux Washing Machine in Kolkata from Sales Emporium on 22/04/2011 and is not working since last six months , after repeated complains to the service center my machine is not working till date , and the service personal are saying that we have no spare parts and now the guarantee period is getting over pls tell me what to do....

My fridge stopped its cooling around 3weeks back. so instead of calling any local repair guy i choose to call company complaint centre, which is somewhere near kangra. The guy came after two days and replaced the timer of the fridge and asked me to switch on the fridge after a day.
After a day when i switched it on it did not work, so i again called the guy and requested him to come and see. to which the answer from the other side...

Hi,

My name is Pradeep Daware from Pimple Saudagar, Pune.I have purchased an Electrolux Washing Machine from Vijay Sales Chinchwad in October 2011. After the purchase we just used it for 3 times as was suggested by the staff of Electrolux who came our home for a demo. After just three wash it started making huge sound while washing clothes. I did called the Electrolux Call Center and logged a complaint. When the complaint was...

Respected sir/madam
i had purchased Electrolux washing machine and have the following details :
Customer Name : Mr. R.P.Sharma
Address : F-1 J.P Township (J.P CEMENT) NTPC Tanda Ambedkar Nagar U.P
Mob No. : [protected]
email id : [protected]@gmail.com
Dealer's Name : Pankaj Electronics Address : NTPC TANDA Ambedkar Nagar,U.P
Machine Model : EWS 702 TC GO
Model Serial No, 91001928br...

I have washing machine Libra purchase 8 years back, and not under warrantty period, so I have complaint(pmum[protected]) to their service centre and complaint was attended by their authorised service centre dealer at Vikroli park site(PE ELECTRONICS LIMTED, YASH ENTERPRISES-[protected]) in the month of Sept 2011, with replacement of one part (Gear box) costing to me Rs.3000/ for one year warantee, But since replacement they change that part...

I am submitting the history of an AC purchased and installed in my house.

AC Brand Name: ELECTROLUX
AC Model NO. EA09SCRPA1(0.8 ton)
SERIAL NO.: [protected]
Date of Purchase:[protected]
DEALER :JAMAL SALES CORPORATION, PALAKKAD, KERALA.
INVOICE NO: 9222
CUSTOMER DETAILS : SUGUNAN.K.B.,"BHAMA", KALLEKULANGARA, PALAKKAD,KERALA.
MONTH OF FIRST REPAIRING: MAY-2009br...

dear sir,
we are the dealer of philips&electrolux products (pe electroincs).we have one compliant regarding the stock we received from the beginning dut we have noticed few days before .the compliant was the company is sending us the dent stock (repaired stock) of refrigerator.we think that's the mistake was happened when the stock was dispatched from go down but we noticed that it was not mistake and they have...