[Resolved]  Electrolux — Complaints againts Electrolux refrigerator -Chandigarh

Address:Chandigarh, Punjab

Hello Sir/Madam, We have bought an Electrolux REF ECP-295SI-FFK refrigerator from Bhagwati Enterprises Scf-643, 1st Floor, Kesho Ram Complex Sector 45c(Burail), Chandigarh on 11-Dec-2013. From the day we have bought this refrigerator it is not functioning properly, it is not giving proper cooling. We have filed lots of complaints to Electrolux customer care and they have send technician but they were not able to solve the problem. I want that faulty refrigerator should be replaced ASAP. We have talked to following Electrolux personals: Mr. Lalit Juneja (Dy. Manager-Marketing)-[protected], Mr. Raman (Service Manager) -[protected] Mr. Deepak –(Raman’s Boss) -[protected] They all say they will get it replace soon but it’s been more that 7months and no action has been taken yet. They are giving excuses that your request is in process. I am completely dissatisfied from the Electrolux, this is first time I have bought any product from this company but my experience has been terrible from the day we have bought it we have been harassed by the Electrolux professionals. Attached is the copy of the bill for reference. Please take some action ASAP. Regards Mr. B.K Mehta #3335, Sector-19D, First Floor, Chandigarh, [protected], [protected]
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Aug 14, 2020
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