Electrolux — Faulty product in warranty

Address:

Ghaziabad, Uttar Pradesh

I bought this electrolux frigde(47 L) 3 months ago i.e 9th may'15.And in no time it came out as a faulty product.Company provides us 1 year warranty but i haven't received any support either from the dealer or from the company.Very poor performance.any telling about the complaint no one came to check what is the fault.after one week company person came to my house.He told me that the thermostat is is burned.How is that possible when i am using stabilizer as well. Definitely it a one faulty product.Then he told me that some they will again come and change the thermostat as soon as it is available.Now its been 20 days, but no one came.I have also tried calling the shop from where i bought it but they cut the phone as soon as they come to know that it is me.