[Resolved]  Electrolux — Have Not recd DEMO for Last 8 months

Address:

Pune, Maharashtra

My Most recent call for DEMO, Call no- EPUN[protected] on 8/11/13 I bought Washing Machine (ELectrolux) in the month of APRIL 13 for my second home. Since I bought this machine for my second Home, I don't stay there regularly. For Last 8 months, I have been trying to arrange for a DEMO call. I use to book call atleast 3 to 4 days in advance fix an appointment with the company, but every time the company person never showed up, the company person called me after 3 to 4 working days later & say I m coming for call now, Now this seems ridiculous every time this is happening. NOW recently I called the company service and asked them to arrange a call, my request for call was well in advance 3 days before & they gave me assurance that this time the call will be surely attended. I felt assured & just to remind them I again reminded for the call 2 days before. On the appointment day, I waited there for whole day, but the company fellow didn't show up. I repeatedly called the company service on that day, they kept on saying that he will come soon. I also spoke to so called Area Manager (Service) Mr. Pramod Dudhane & fully explained my issue. In spite of all this headache, the company fellow didn't showed up. By this Complaint, I want to show my extreme dissatisfaction towards the company. I would also urge the readers to think twice before they buy ELECTROLUX Product. By taking DEMO from the company, I just wanted to make sure the product is working fine & has no manufacturing defects, otherwise starting a washing machine using manual or otherwise is a KIDS job. My mail- [protected]@hotmail.com