Electrolux — Improper Response and alleging Customer service

Address:

Vellore, Tamil Nadu

We have bought the Electrolux Refrigerator at the year of 2006, Model No:ERP245FF PNC No:[protected], SR No:63713576:Capacity :235 Litres.We have registered a complaint in Electrolux Service Centre for the Repair in fridge Complaint No: ECHN[protected].We have called so many time no responsible from that service centre and techician.It may be out of warranty, But Service centre is to provide to proper service from same company itself. The technician name Selvakumar contact number [protected] had not pick the call again we have re complaint against this improper action, After a day came another technician contacted us named Vinoth kumar came home dismantle the refrigerator parts and bought amount from us sum of Rs.300/-, as advance to change the spare parts.After that we called him but he didnt pickup call we called in another mobile numbers he answered that he was on the way but not yet service provided.We would like to appeal the case over the Electrolux Service Centre, No.346, Arcot Road, Kaakithapaatarai, Vellore-632001.For this improper action and alleging customer calls please take an appropriate action and give a deatail solution to the consumer.