Electrolux India — Electrolux freeze electrolux edl 254

Address:

Bangalore, Karnataka, 560102

The person came on sunday (10th july) and informed that there is hair thin hole in freezer and freezer needs to be replaced. He replaced freezer on monday (Not covered in warranty) but it didn't worked. He then informed that there is leakage in pipe which connects freezer and compressor and made a hole in the body of freeze and fixed pipe from outside. He told it will start cooling in 3hrs. But it's not working at all. We are trying to contact him from yesterday but he is not picking up our call. Please suggest what needs to be done and fix my freeze asap.

You replaced compressor first then freezer and then made a hole in the body and all these in 2 weeks and charged rs 4500 but my freeze is not working. Other than hole in the body backside, freezer chamber is also damaged while doing welding. You just destroyed my freeze and charged 4500 rupees. See attached photo.

I want my freeze to be fixed asap or replace. Looks like it was big mistake to buy electrolux and even bigger to contact your service center.