| Address: | Thiruvananthapuram, Kerala, 695008 | | Website: | Electrolux service |
I had purchased Electrolux split ac 1.5 ton around 3 years back. When ever I call the customer service number for the Trivandrum office, they and the most incopetent person to resolve the issue. The Manager at the customer care centre even does not have the courtesy to call back and advice me that there could be a delay in. The technician to look into my concerns. Not at professional. Not sure as to why they keep these kind of people as manager (Trivandrum branch) when they are not such irresponsible and spoil info the brand name and value. The technicians they send are young kids max of 22 years and has no experience at all. They never carry the required tools to carry out the repair works such as ladders etc. They want the customers to provide them with the tools.
What more can I say. I would recommend that no one should buy Electrolux products. Better to switch to other brands with better customer service even though the price might be sightless on the upper hand. Was this information helpful? | 
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