Electrolux — referigerator repair needed immediately

Address:

New Delhi, Delhi

I have bought ‪#‎Electrolux‬ refrigerator last year in April 2014 in New Delhi, India. Within a year it has stopped cooling. I complained about the same to service center on April 3, 2015 ( Complaint no - EDEL[protected]) . After calling the customer center for several times, A technician came on Saturday, and he could not find the problem. In spite he told there is no issue with the refrigerator. On showing him the problem, he told he will send someone senior to get this sorted. Post that there is no call, no follow ups, no one even bothered to give a visit. I again called on Monday (Apr-6) and i was assured by the customer care team that somebody would come today but with no luck yet. Warranty of my refrigerator will be over this April 19, 2015. I think you treat your customers this way, so that you don’t have to give the facility that falls under warranty period . #Electrolux this way you are just harassing your customers mentally and wasting their time. If this is not sorted immediately, I am going to take this to consumer court. My mobile no is- +91 [protected].