[Resolved]  Electrolux — Unprofessional & Unresponsive Behaviour of Electrolux Service Centre (Penguin-Vikas Puri, New Delhi)..!

Address:

New Delhi, Delhi

Dear Team Electrolux, I had registered my complain on Monday 15th Dec-14 vide complain no. EDEL [protected] under the name of my spouse Mrs. Reena Dochana. I would like to apprise you that my Front Load Washing Machine which had went to the service centre for servicing and repairing of PDC Card still not delivered to me on promised time. Moreover the people who are involved in maintenance of the machine are very much rude and unprofessional. None of them have given me a single call explaining the issue in the machine, i have no clarity at all what exactly they are doing with the machine which is being lying at their place from the last 7 days. Iam keep on calling to them but the kind of answer iam getting is something very much ridiculous and vague. This particular service centre as been mentioned in the subject should be blacklisted from the list of authorised service centres of Electrolux. Though i have also reported this matter to the electrolux customer care at [protected] today at 22nd Dec-14 and still waiting for the corrective action so far from the Senior Officials of Electrolux.It is my humble request to them kindly assist me in this cause and take a necessary action against the Penguin Service Centre-Vikas Puri, New Delhi on ASAP basis. Thanks & Regards! Sanjay Dochana