Electrolux — Washing machine not working

Address:

Coimbatore, Tamil Nadu

Dear Sir, I bought a Electrolux washing machine 3 years back and now the machine is not working. I approached customer care 2 times and they have sent a Hi-Fi sms with lot of number all are useless. People from local service centre came and told pcb gone and they took 3800 Rupees. still the machine is not working I called them several times and no proper response for the last several days. Is it the way you give service. Horrible experience to me with your service team. I made more that 25 calls. Mostly they wont pick the call, if at all pick they will tell "I will check and come back" and they never come back. If I call again every day they give variety of reasons. No use. I am going to scrap the machine. If you want that machine for analysis, I can offer it for free. Good bye to Electrolux. I will never recommend this brand to anybody.