Bag It Today - Mobile Phone — Wrong product sold

Address:

Nashik, Maharashtra

I bought a mobile phone using BAG IT TODAY net service and paid by netbanking. But what i got was wrong BRAND and COLOR product. On complaining at customer care company says as per 'terms and conditions' mentioned on site, they can send similar 'quality' product if same brand is not available AND color choice is 'subject to availability'. I felt cheated and exchanged several mails but they refused to exchange the product. But in every reply they never forget to write that 'incovenience is regreted' !!!
Now i will never do netshopping.
- [protected]@indiatimes.com