[Resolved]  Microtek Inverter And Ups — Battery and Ups service very bad

Address:Gwalior, Madhya Pradesh

WE HAVE PURCHASED MICROTEK INVERTER -UPSEV860 10kGPNB21438 and Battery 24M*UPSB1800 SRNo Y[protected] from Rahthi Sons Electronics Shivpuri(Gwalior ) MP AND THIS PRODUCTS ARE STILL IN WARANNTY PERIOD BUT THE INVERTER HAS NOT BEEN WORKING FOR THE PAST 15 DAYS . IN EARLIER DAYS WHEN WE GET TROUBLE AND MADE A COMPLIMENT, THEY DIDN'T ENETERTAINS US PROPER WAY AND DIDN'T MAKE ANY ISSUE TO RESOLVE OUR PROBLEM , AND NOW AGAIN WHEN I AM TRYING TO MAKE A CALL ON "Opp. Hotel Maan Mandir Old Court Road Lakshar, Gwalior. (MP) 474001 Ph :[protected]" THEN THEY ARE NOT RESPONDING , THIS IS OFFICIAL NO GIVEN ON SITE . THIS IS VERY BAD SERVICE PROVIDING TO CUSTOMERS AND EVEN WHEN WE HAD TRIED TO CONNECT WITH DEALER THEN THEY ARE ALSO NOT RESOLVING MY PROBLEM
PLEASE DO NEED FULL
IT IS REAllY PATHETIC THAT BEING INVESTED RS. 15000/- AND THE INVERTER IS NOT WORKING FOR EVEN 5 MINUTES AGAINST ASSURED BACK UP TIME OF NEARLY 4 TO 6 HOURS. MY INVERTER EVEN NOT TAKING LOAD FOR A CFL AND FAN


KINDLY TREAT THIS ON AN SOS BASIS AND REQUEST TO SEND YOUR ENGINEER IMMEDIATELY AT THE EARLIEST.

REGARDS

AMIT SHARMA

[protected]@GMAIL.COM
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Aug 13, 2020
Complaint marked as Resolved 
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UPS — SERVICE

Dear sir/madam
I have purchased a UPS from your company before 21 days but it generate hit in its body and a blow sound. i have called to the customer care on 18 /6/10 they promised to send concern person to my home but nobody visited my home yet.Please chek the matter as soon as you can. mech no HU800SWJDL27022
Regards
Arindam Mukherjee.
[protected]

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