eMudhra Complaints & Reviews

I ordered a DSC token from E-Mudhra on 24th of February and was told that I will be receiving it in 1 business day but it was not delivered already 1 week passed when I contacted their chat support I was given a "Delhivery Consigment number :[protected]https://www.delhivery.com/tracking) but when I checked it was sent to an address in Coimbatore and I stay in Pune which is no way near to where I live. Then I asked them to escalate and...

Dear Sir,
Please verify my document properly, without proper verification, time to time your verification team keeping the application in objection, when the application no.17231605 is approved by the same documents & ither application also approved by the same BORD OF RESOLUTION.

But the said application bearing No.17260078 is not approved .So please verify the attached documents & approve at the earliest...

When we complained about DSC approval after payment (done 15 days before) they take their own time to respond. Irony, the support does not even read the email properly.
After payment and email with the invoice, the support person is sending a reply to apply for the DSC and make the payment.
This is pity of their poor training and focus with the client query.
While we send the documents, the support team does not even...

With reference to the above subject, i am the existing customer of Emudra, I took the Digital signature token from you in October 2022 fo the tenure of 02 years, which will end in october 2024, but now when i am trying to sign, it is alerting as expired on 03/03/2024, As informed by your customer care i took new tohen HYP2003 and trying to install or download since yesterday, but no one is guiding correctly nor cooperating.Hence request you...

My DSC application is pending with DSP Approval for many hours. Please resolve this issue. I really need it urgently as it is emergency.
My application ID : 17222467...

Yesterday I paid Rs 4153.00 for renewal of DSC on 22/02/24 vide transaction ID [protected] paid with phonepe (copy attached) through WhatsApp. But no application ID have yet received. Also nobody reply me in WhatsApp now. The validity will expire on 25.02.24. So please arrange to renew the DSC at the earliest....

Hi,
I have applied for DSC with e-mudra and it is pending DSP approval. Could you please resolve this issue as soon as possible?

DSC applicant ID: 16909892...

Application ID: 16903040

Hi,

My DSP Approved stuck in Awaiting state for a long time. Please can you speed up the process.

Thanks...

Hi team,

i have made the payment of 5752/- on 22 Dec 2023 but stocks were not added in my partner account, please check and do the needful at the earliest.

Partner ID:- [protected]@gmail.com
Partner Mobile no : [protected]

below is the screenshot attached and Bank Account Statement for your reference.

But Account Manager No Response...

I have applied for DSC with e-mudra and it is pending DSP approval. Could you please resolve this issue as soon as possible?

DSC applicant I'd: 16889750...

Kindly approve my DSC as I needed it on urgent basis....

DSP Approval Pending!
I applied for DSC on EMudhra on 17th dec 2023 and everything relating to KYC was completed the same day, and it's still showing DSP approval pending! Please help!...

Dear Sir,
I have applied for DSC on last month 15th. My application No.16365248 still it is under the DSP approval.
Kindly approve the same to proceed further steps.

PRASAD KUMAR.
MOB.+[protected]...

Dear madam/sir

CHANDAN SIR FORCED TO ME PRICES ARE INCREASED FROM NEXT DAY SO I have purchase 125 DSc certificates class 3 @ 2 years in Dec - 2022 @ Rs.208/- = Rs.26000/-
But Now the price of class 3 @ 2 years is Rs, 120/-*125 = Rs.15000/-
on 26th september 2023 i have 90 certificates balance but your system was reduced the quantity 36 certificates instead of 90 certificates due to price variation policy plz...

Hi Team,

I have submitted DSC enrollment request : 15489759 and its pending at DSP Approval stage, Can you please help me in expidating this.

Regards
Gupta...

Hi Team,
DSP Approval pending, is the last stage and awaiting status for so many days, kindly approve/proceed for further processing level....

EMudhra charged me for the DSC 6 days ago, everything relating to KYC etc. was completed the same day, and it's still showing DSP approval pending 6 days later!

Ridiculous!!

They are a joke. Never eMudhra if you have an alternative....

I have been waiting for dsp approval[protected] since a day and there is no update. They claim to get it approved in 4 hours....

The DSP approval is pending for 1 month please resolve this asap...

Dear E-Mudhra Team,

Since the inception of creation of Partner account, I am facing errors and technical issues from your technical team end in completing my KYC in the LOGIN ID:DASSMITA (REQUEST TO TRANSFER - ARUNBHALEKAR)

Since, E-Mudhra has now mandated KYC compliance, I am unable to Log-in and use my Product keys' balance.

To resolve the same, I have created one new Log-In for which I have...