Epson India — Epson l1300 printer/replacement of damaged part head cable of the printer head

Rja Designmatics

from Hyderabad, Telangana

Address:	500013
Website:	epson.co.in

We have lodged complaint on 19th October 2016 thro telephone.
your executive has visited the printer and found technical fault with the printer head cable and promised to replace with new part within five working days.

Till today they have not attended the job in spite of several calls. More so today your service executive (Mr. Naveen- [protected] )spoke very rashly and which is very unfair as we have very high regards to your company.

We hope you will initiate appropriate steps to resolve our problem immediately and will be highly appreciable your prompt action.

Our serial no UBAY004428 (Under warranty)

OUR CONTACT NO. [protected] AND [protected]

regards
CH. RAMGOPAL/ DR. C ANUDEEP

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Comments

DRx Jitendra Bansal

from Nagram, Uttar Pradesh

I bought epson l 850 printer...But early its trey is not worked properly.So i call customer care...But when engieer visit...They open the printer and found a very small part is breaking.Which is attach with lever and of very weak material like plastic...
Now engginer tell it is out of warrenty and you have to pay charge for this..But