Epson India — Irritated from the Epson L800, Purchased from SNAP DEAL

Address:Satna, Madhya Pradesh

Dear All, I purchased an printer from snapdeal.com, Invoice dated 9th Jan 2015. Printer was delivered on 19th Jan, It's not in working condition. Complaint registered on Epson customer care on 22nd, Concern person visite, given lecture, doesnt know anything and gone. Epson person also told to get it replaced from snapdeal. Once i contacted snapdeal, snapdeal is telling to get a job sheet from Epson people. Again when i registered the complaint, Those people are registering the complaint but nobody is coming to visit and to provide the JOB SHEET to get it replaced from EPSON. Please help what to do. Really irritate of talking to Epson as well as SNAPDEAL. Strongly request you for not to purchase anything from both of these companies. Complaint details are: CUS NO-[protected] REF NO[protected].01.15 SERIAL NO-RDSK049296
Was this information helpful?
No (0)
Yes (0)
Epson India customer support has been notified about the posted complaint.
Jan 24, 2015
Updated by chand16
Please help, MY contact number is [protected], chandan.[protected]@rediffmail.com
Complaint comments 

Comments

Please help, MY contact number is [protected], chandan.[protected]@rediffmail.com
Dear Chandan,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team
Dear Snapdeal Team,

All the information is already provided on the above mentioned complaint. Have a look into this. I need my product back immediately. It's already been more than a week for this. Nobody is bothered to respond. What the hell you people think about yourself. I can not tolerate anybody playing with my hard earned money. If you people cant deliver the right product the close down the services.


+91 [protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Epson India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    545
    Pending
    0
    Resolved
    291
    Epson India Phone
    +91 80 3051 5000
    Epson India Address
    12th Floor, The Millenia, Tower A, No. 1, Murphy Road, Ulsoor, Bangalore, Karnataka, India - 56000
    View all Epson India contact information