We had purchased an Epson printer(all in one) it is still in warranty period, but the scanner have stopped working. After continuous complaints and calls to the customer care there answer does not change that they don't have the material to change, which is required to be changed in the scanner unit to make it functioning again.
To whom so ever this may concern, you are kindly requested to look into the matter urgently, as we are going through lot of troubles because of it. I have also attached a copy of complaint as a proof.
Model no- M200, Serial number:- S2LY006185
Regards,
Gaurav Gogia
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