Eshop Online Shopping — Poor quality

Address:Kanpur, Uttar Pradesh, 208012
Website:eshop online shoping

I ordered 5 pcs of bombay dyeing double bed sheets with 10 pillow to eshop online shopping through a phone call from the no. [protected] along with gift voucher of rs.100/- & two silver coins free. But i received the bed sheets of very poor quality & without pillow covers and the designs also were not as ordered. When i called for enquiry all the phone nos. Were no. Not responding to me.
The details of the consignment are as per below;
Eshop online shopping, ph:[protected], [protected]
Plot no. 832, modi nagar, ghaziabad-201204
Invoice no.: ri-82/2203.[protected]
Order no.: es10072203.[protected]
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could we do something to punish them?? do we file a complaint in police station as so many people have suffered.

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    Kanpur
    Uttar Pradesh
    India
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