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ESIC Customer Care

Employees' State Insurance Corporation

Comrade Inderjeet Gupta (CIG) Marg
New Delhi
New Delhi District
India - 110002

Customer Care Phone Numbers and Contacts

Phone:+91 11 2323 4092
 +91 11 2323 4093
 +91 11 2323 4098
 +91 11 2323 5496
 +91 11 2323 6051
 +91 11 2323 5187
 +91 11 2323 6998
Fax:+91 11 2323 5481
 +91 11 2323 4537

ESIC Complaints & Reviews

ESIC - Authentication failed error

 rajalambert on Jul 15, 2014
Ref no: ESIC/2014-15/02 Dated : 10th July 2014

The Dy.Director
Employees’ state Insurance Corporation
A-11, Sector – J, Aligunj, Lucknow

Sub : Authentification failed on the following ID
ID : 2100298220001302
PASSWORD : apples123
Email ID :

Ref : Our speedpost letter dated 13th June-2014
Our Emails to dated 11, 12 June and 7, 8 July-2014
We are facing the above problem since last...
Complaint comments Read comments Complaint category Health & Life Insurance

ESIC - Non enrollment

 nrkspv on Jun 24, 2014
Dear Sir,

We are working in sai motoro plaza about 175 in 12 branchs but our company pay P.F only 15 nos. we asking to the M.D., They told we cannot pay the can do anything they can take letters also, we can complaint kakinada office by phone they cannot taken any action against them.They told we manage at Kindly help to us.we are Working about 5 to 6 years. Kindly help to us Kindly help to us Kindly help to us Kindly help to us....
Complaint comments Read comments Complaint category Motorcycles & Scooters

ESIC - Refund Amount

 Amrish Dada on Jun 24, 2014
Hi Sir/Madam Beneficiary name: Sekar.V ESI No:2406268 Ambur. This is Aravind from chennai my father was worked at leather factory (ECTC Periyankuppam), Two years ago he was hospitalized due to Hypertension we have admitted him at Vellore CMC Hospital. we have spend around a Lakh rupee, after that we approached nearby ESI office to claim the amount. And they said that they are eligible to claim a amount below 50, 000 only so that they forwarded the request to Salem office dated on 05/08/2013 still now we didn't get any single response from any office about the ESI amount. My father...
Complaint comments Read comments Complaint category Pharmacy

ESIC - service complaint

 sajid patel786 on Jun 20, 2014
Hi my name is Sajid Patel and I working with first source Munbai. every month big amount is been deducted from my salary and we are not getting any kind of service from the ESIC hospitals... I jus want to say that if you take money from our salary every month then provide us better services.. otherwise stop deducting money every month... pls look into my complain asap and I expect a reply... I want you guys t contact me asap Name Sajid Patel email id
Complaint comments Read comments Complaint category Insurance

ESIC - Paying indirect money to the ESI people for getting treatment

 nijanthanc on Jun 12, 2014
Hi, This is Nijanthan from Chennai and One of my employee was approached to ESI to take treatment and since he is having TIC and not original ID. But the person in ESIC office said your company already registered but why you not having permanent ID and you are not eligible to get treatment and all. So finally the big argument comes to an end after giving 250Rs for the Treatment. The officer simply get the money from our employee and allowed for Treatment. ESI is provided for getting Health facility and it is based for less salried people but how the ESIC employees are treating the people...
Complaint comments Read comments Complaint category Government Organizations

ESIC - ESI Claim Not Received

 Vishnu_852008 on Jun 10, 2014
My Insurance No: 5604891947, Mahalakshmi .M, In the date of 14/11/2013 to 16/11/2013 I am admitted in Hospitalized, My Bill Amount Rs.6582/-, 10 times more I am going ESI Hospital and Local Office, I Cannot able to Rectified my application and my claim. Kindly arrange my claim amount at the earliest. Thanking You. With Regards, Mahalakshmi .M...
Complaint comments Read comments Complaint category Insurance

ESIC - medicine not available in the local dispencary

 n.radha krishnan on Jun 6, 2014
i am mr N.radha krishnan from is 511691739. as i contacted a local dipensary in harbour area for a diabetics medicine . but they are saying that medicines are not available and they also insisting us to purchase from outside medical shop. if this made to happen why i need this facility. i requestd you to take proper action against this and make medicines to available as soon as possible thank you....
Complaint comments Read comments Complaint category Pharmacy

ESIC - Improper Behaviour and Misleading clients

 jithinsha on Jun 4, 2014
I am a person from defence, Indian Navy - INS Garuda. My wife is a Pharmacist and she is working in Lakeshore Hospital, Kochi. Her ESI account is at ernakulam office, near North Railway station. My wife, Nisha had taken leaves from 12-05-2014 to 19-05-2014 as she was having Bronchitis and applied for ESI leave. I was the one who collected the ESI letter from ESI office to the hospital as well as to the ESI office. On 20-04-2014 we went to ESI hospital to collect fitness certificate but the printer was not functional hence we had given a slip stating that she is fit from 20-04-2014. Using the same...
Complaint comments Read comments Complaint category Insurance

ESIC - Misbehavior

 jaisharma on Jun 1, 2014
I am an esic member & my IP No. is 6922032713. I would like to place a complaint against esic dispensary B-block sector -57 NOIDA.incharge Mr. Gupta & other 2 doctors.I don’t know the name of other 2 doctors because it was my very first visit to that dispensary. It was very bad experience my life. I am an asthma patient .I was at esic dispensary on 29May2014. Doctors of that dispensary misbehaved &tried to beat me up. They told us to go somewhere else. They also made fun of my illness. One of the doctors asked me to pay commission if I take costly inhaler of asthma....
Complaint comments Read comments Complaint category Government Organizations

ESIC - Esic Dispensary In charge person not to delay for the special medicines to patients

 mdamjad on May 15, 2014
Dear sir,

Thanks for the Complaint Forum

I'm Md Amjad Insurance No.5207652962
Seizure Disorder Patient My Dispensary Moulali Dispensary in Nacharam
Procedure Taking appointment consulting doctor medicine slip+Eligibility certificate+Form-37+Esi Card every month submitting in Dispensary but the dispensary special medicine issue in charge persons not issuing medicine on time
Please take neccesary action to cooperate the patients to receive the medicine on Time
(Same MG Dose to be supply overdose Medicine can cause patients inconvenience)
Complaint comments Read comments Complaint category Employees

ESIC - corruption - in esic medical facility

User on May 12, 2014
my name is shoba my collleague miss. s.vijaylakshmi visited your esic dispensary karaiyan chavadi, for medical assistance. they are asking money for even registering her esic account, for everything they are asking money for eg. registering the account, issuing the leave giving medicine etc., already the companies is deducting esic for every employees then why they are asking money for medical treatment, it is their duty to give medical assistance. please take this matter seriously and please give us favourable reply.Take immediate action. so that in future nobody will suffer....
Complaint comments Read comments [1] Complaint category Family & Relationships

ESIC - Referred patient iams expanse, bill not approve

 avnendra_kumar on May 12, 2014
Dear Sir/ Madam
I am Esic Card holder so we are his mother eye operation for visit ESI modern hospital Noida sec 24 so Dr. P .Laxminarayan referred IAMS hospital delhi so IAMS in operation expanse bill submit ESIC dispensary Grater Noida NIMT Date for 11/08/2013 but our Clem is not given so kindly look issue and help me.

Avnendra kumar
ESIC IP No-6713327280...
Complaint comments Read comments Complaint category Health & Life Insurance

ESIC - Pending Claim Settlement.

 Rasshmi on Apr 30, 2014
I Ms. Rasshmi Shinde having an ESIC Insurance No: 3412007473 and UHID No: MH01.0005184620. I have claim medical bills of my father who is dependent on me, for settlement in the month of April 2013 at Kamgar Hospital, Wagle Estate. The file no. given by the concern officer is R-5. The settlement of the same has not been done till date. Whenever ask to the officer about the file, they say come after 1 month or 2-3 months. I have also done the mail to many times. In December 2013 I had received a mail from Mr Sunil Kr Singh SSO, ICT Division informing me that my file has been...
Complaint comments Read comments Complaint category Motorcycles & Scooters

ESIC - Don't have facility in ESIC

 Kkaran on Apr 28, 2014
Today I visited first time in ESIC hospital Bari Brahmana Jammu. As my finger got fractured and I need treatment as soon as possible. But after getting tickets from counter I got X-ray machine was not working. And the concern ortho Doctor is not available for 2-3 hours. And I am screaming on waiting table. If ESIC is going to provide this type of services to customers I want to quit and don't want to deposit any further funds for ESIC. Thank You Name:- Karan Ph.+91-9906062497...
Complaint comments Read comments Complaint category Doctors

ESIC - Medicine non availability in local hospital

 dhundhun on Apr 15, 2014
Sir, My name is Rupak Sinha and my card no. is (10250046), Sir, unfortunately my mother & father are suffering with BP & sugar & they need medicine frequently, before last month I get medicine from local office. But this month they told me you get medicine from any medical store & submit the bill, it means they could not provide the medicine. Sir, I am very poor person & I can't afford the cost of such medicines. Hence you are requested to please look into the matter & take necessary action and provide cashless medicine from your local dispensary. Your faithfully Rupak...
Complaint comments Read comments Complaint category Hospitals

ESIC (Employees State Insurance Corporation) - Regarding inordinate delay in the payments of Medical Bills

 mkns on Apr 15, 2014
Respected sir, My Name is Manoj Kumar S/o Shri Narottam Singh. My Insurance Number is 6707670386. My Father Sh. Narottam Singh was admitted on dated 01-11-2013 in Emergency condition at ILBS (Institute of Liver & Biliary Sciences). He was discharged on 21-11-2013. Subsequently, on dated 12-12-2013, I have submitted a Medical Bill amounting Rs. 39957.04 (Rupees Thirty Nine Thousand nine Hundred fifty Seven only) with all the required documents to Incharge (Insurance Medical Officer), ESI Hospital, Mayur Vihar Phase-1, Delhi. At the time of submitting the bill, I was told that I will...
Complaint comments Read comments Complaint category Insurance

ESIC - Compalint of Staff misbehave and Irresponsible

 Ajay_90 on Apr 3, 2014
Respected Sir My name is Sonu and my ESI no is 1213175643. I live in Phagwara Distt Kapurthala (Punjab). I went two times to check my pregnant wife in ESI hospital but staff of ESI (Phagwara) did not treat us properly. They always say that lab machinery is faulty. Staff working attitude is also not sincere.I request you to kindly look into the matter. I hope the matter will be treated at your end more sincerely. Thanks Sonu ESI 1213175643 Resident- Phagwara- Punjab Contact- 9779021294...
Complaint comments Read comments Complaint category Hospitals

ESIC - Family member name not appear in esic all dispensery computer system

 monu7664 on Apr 1, 2014
Sir, I am suffering from a problem that my family member name not showing in esic dispencery in jwalapuri, delhi, my ip number is 3513324444, i have already visited my dispencery and nearest local office raghuvir nagar, No body able to help me, As per my esic card all name showing correctly, so i request to you pease added my family member name in my esic data base in dispencery label. Its humbly req to you. Thank You. Pradeep Chauhan Mob-09958127979...
Complaint comments Read comments Complaint category Hospitals

ESIC - medical exps. claimed to ESIC, but till date no reimbursement have been received

 Ramesh Deshmukh on Mar 31, 2014
Dear sir

I have submited all medical bills alongwith original copy of bills on approximate february 2014 month but till date i did not received any amount regarding this please do the needful.

NOTE: Sir one thing i want to know from you that our contribution deduct from gross salary but at the time of reimbursement it calculates on basic salary why???? Please disclose me the what fact behind the story

MY ESIC A/C NO. IS 5915296875 DTD 14.05.12...
Complaint comments Read comments Complaint category Insurance

ESIC - Non Reimbursement of Medical bills

 gudiya_neh on Mar 27, 2014
I m Neha Verma i am private employee, I was on medical leave and was hospitalized for a week due to viral fever and infection doctors said it was johnson syndrome symptoms and had suspected it as mijeles, but when i went for my medical claim the doctors refused to file the case as they said it is not considered under ESIC medical claim and is not any emergency or accidental case, But according to ESIC norms any medical need or hospitalisation for atleast 24 hrs is under medical claim and will be Reimbursed once the claim is filed. So, If it is not considered as ESIC covered claim so why companies...
Complaint comments Read comments Complaint category Insurance

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