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ESIC Customer Care

Employees' State Insurance Corporation

Comrade Inderjeet Gupta (CIG) Marg
New Delhi
New Delhi District
India - 110002

Customer Care Phone Numbers and Contacts

Phone:+91 11 2323 4092
 +91 11 2323 4093
 +91 11 2323 4098
 +91 11 2323 5496
 +91 11 2323 6051
 +91 11 2323 5187
 +91 11 2323 6998
Fax:+91 11 2323 5481
 +91 11 2323 4537

ESIC Complaints & Reviews

ESIC - ESI Reimbursement

 Srishuka on Sep 15, 2014
On 24th August 2014 I had surgery for appendicitis in Kamineni Superspeciality Hospital, Hyderabad at Emergency situation (on Sunday, I have not enough time to get the certificate from ESI & Suffering with full of pain), They made Laproscopic surgery for it and given bill 45000INR. At that time we borrowed money from others and arranged to surgery. It was completed successfully. But now we are facing financially crisis, I tried to Reimburse money from ESI, So I went to Kukatpally dispensary with all necessary documents & bills etc. to claim the money, but they are not responding well, they...
Complaint comments Read comments [1] Complaint category Hospitals

ESIC - Getting poor service

 singh86 on Sep 10, 2014
Name:-ashish singh
Address:-shreenath society-2,
Nilgiri, udhana, dindoli, surat,

Dear sir/madam,

I am writing to you this letter, after lots of on sufferance by a esic doctor in esic hospital. Most of all, whenever my parents went to the hospital, he had been talked to my parents like my parents are begar for him. So please its my humble request to you sir, to suspend such kinds of doctor's from esic hospital, or i will close my esic facility after talking to my company.
Your's faithfully,
Complaint comments Read comments Complaint category Other

ESIC - regarding payment of my esi bills

 aditya667 on Aug 28, 2014
i am an esi card holder..the payment of my treatment which was done in december 2011 is not made till has been several times that i had visited the esic hospital situated in sarvodaya nagar, kanpur but the doctors are not giving any ip no is 2105250480..please tell me that what should i do to receive the payment as fast as it is possible.....
Complaint comments Read comments Complaint category Employees

ESIC - Doctors and Nurses not coming Proper time

 gane5 on Aug 20, 2014
Dear sir this is to mention that i have availed medical facility in esi dispensari at mettupalayam(641301) in coimbatore district(tamilnadu) in this dispensery doctors not coming for proper time.the time schedule of esi dispensery morning is 7am to 10.30am but doctors and nurses coming only after 8am and 8.30am due to this happen we had suffered lot and we had a loss of pay in our higher authorities should take necessery steps to solve this problems...
Complaint comments Read comments Complaint category Employees

ESIC - Equipment of spades reimbursement

 Mannaruswamy on Aug 17, 2014
Respected Sir/Madam,
We wish to You inform that, I Mannaru Swamy Kothwala and this is my ESI IP Number-5203669505. By held on 2009th year, I claim for my medical equipment (like that, speds) bills (with 2, NOTE: In our Tirupathi ESI Hospital of claim/reimbursement register note down the Sl. No. 205-38th page-550-00/- (Five hundred and fifty rupees are only) and another one bill of Sl. No. 281, 114th page- 416-00/- (Four hundred and sixteen rupees are only).

I submit the above equipment bills are attached and claim/reimbursement required to all documents. It's will...
Complaint comments Read comments Complaint category Health & Life Insurance

ESIC - Harassment

 anil22 on Aug 15, 2014
It is very difficult to avail services of Gurgaon ESIC hospital. The security staff is very rude by nature. They use profane language with consumers. In OPD they make 10 to 15 people stand in one go. The relatives of security or ESIC staff does not need to stand in QUEUE. They do not care about the severity regarding the illness the patient is suffering from. Simple blood reports which takes 2 to 3 hours to publish come after 3 days. The sample that ESIC sends to another lab outside of ESIC comes after 7 days. The big thing consumer has to go to dispensary for medicines. Most of medicines are not...
Complaint comments Read comments Complaint category Hospitals

ESIC - They said the form 37 is not in force

 yoghalakshmi on Aug 10, 2014
Today we went for treatment today but they said the form 37 is not in force. i received the form 37 from my office on 09.08.2014.i was asked to go to kk nagar tomorrow to have treatment.i would be very much greatful if know where the problem is....
Complaint comments Read comments Complaint category Government Organizations

ESIC - Not received ESIC Biometric Card of our Employees for long time

 tapanrana1985 on Aug 9, 2014
Respected Sir,

We are Empirical Engineering Enterprises, 9-Lake Road, Ramakrishna Pally, Benachity, Durgapur-13 . Our many of Employees are not received any Bio-Metric Card for long time. We send several time letter of our nearest brunch but they do not take any action. If any accident accrued in inside of plant in favour of our company, we should facing a big problem and we submitting their contribution properly deposited in every month. But our needy workers not get any facility for ESIC department.
Our ESIC Code No. 74000259240001002

With Regards,
Complaint comments Read comments Complaint category Insurance

ESIC - Non availability

 SAMAR1972 on Aug 5, 2014
Dear Sir / Madam, This is bring to your kind notice that I have visited in your ESIC office, Mori Gate, Delhi dtd 04/08/2014 ( Morning & Evening), 05/08/2014 in the morning for colleceting the medicine for my mother who is suffering from Heart problem but due to your office computer was not working with server.Server is connected with office and office time is 9.00A.M. and patient time is 7.30 A.M.This is very negligence of Incharge. I am unable to collect the medicine in proper time.My IP no. is 2012540184. So, you are requested to kindly look into this matter & same problem not to...
Complaint comments Read comments Complaint category Employees

ESIC - Smart card not received

 GOUTAM_SARKAR on Aug 5, 2014
I am informing that I have not yet received my Smart Card against my Insurance no.3512258397 (Goutam Sarkar) At first our picture captured on February, 2013.But due to not receive the smart card I had applied for duplicate Smart card on 09.09.2013(Book No.CC 1500, receipt no.139956) against Rs.50.00 at ESI Dum Dum branch. but still today I have not received any smart card. Please enlighten me in this matter....
Complaint comments Read comments Complaint category Government Organizations

ESIC - To claim Maternity Benefit

 sindhuanandavalli on Jul 24, 2014
SirMadam I am an insured Woman under ESIC and applied for maternity benefit near our Branch Office situated in karunagappally, kollam (dist), kerala. My date of Appointment and joined in service was on 09/10/2013. My Confinement date was 14/06/2014 and date of discharge from hospital was 20/06/2014. I gave certificate of confinement to Branch Office on 24/07/2014.When I gave application they said that I am not eligible to claim Maternity benefit because to claim maternity benefit one should complete minimum Nine months service .So I kindly request to solve this grievance regarding the...
Complaint comments Read comments Complaint category Insurance

ESIC - Authentication failed error

 rajalambert on Jul 15, 2014
Ref no: ESIC/2014-15/02 Dated : 10th July 2014

The Dy.Director
Employees’ state Insurance Corporation
A-11, Sector – J, Aligunj, Lucknow

Sub : Authentification failed on the following ID
ID : 2100298220001302
PASSWORD : apples123
Email ID :

Ref : Our speedpost letter dated 13th June-2014
Our Emails to dated 11, 12 June and 7, 8 July-2014
We are facing the above problem since last...
Complaint comments Read comments Complaint category Health & Life Insurance

ESIC - Non enrollment

 nrkspv on Jun 24, 2014
Dear Sir,

We are working in sai motoro plaza about 175 in 12 branchs but our company pay P.F only 15 nos. we asking to the M.D., They told we cannot pay the can do anything they can take letters also, we can complaint kakinada office by phone they cannot taken any action against them.They told we manage at Kindly help to us.we are Working about 5 to 6 years. Kindly help to us Kindly help to us Kindly help to us Kindly help to us....
Complaint comments Read comments Complaint category Motorcycles & Scooters

ESIC - Refund Amount

 Amrish Dada on Jun 24, 2014
Hi Sir/Madam Beneficiary name: Sekar.V ESI No:2406268 Ambur. This is Aravind from chennai my father was worked at leather factory (ECTC Periyankuppam), Two years ago he was hospitalized due to Hypertension we have admitted him at Vellore CMC Hospital. we have spend around a Lakh rupee, after that we approached nearby ESI office to claim the amount. And they said that they are eligible to claim a amount below 50, 000 only so that they forwarded the request to Salem office dated on 05/08/2013 still now we didn't get any single response from any office about the ESI amount. My father...
Complaint comments Read comments Complaint category Pharmacy

ESIC - service complaint

 sajid patel786 on Jun 20, 2014
Hi my name is Sajid Patel and I working with first source Munbai. every month big amount is been deducted from my salary and we are not getting any kind of service from the ESIC hospitals... I jus want to say that if you take money from our salary every month then provide us better services.. otherwise stop deducting money every month... pls look into my complain asap and I expect a reply... I want you guys t contact me asap Name Sajid Patel email id
Complaint comments Read comments Complaint category Insurance

ESIC - Paying indirect money to the ESI people for getting treatment

 nijanthanc on Jun 12, 2014
Hi, This is Nijanthan from Chennai and One of my employee was approached to ESI to take treatment and since he is having TIC and not original ID. But the person in ESIC office said your company already registered but why you not having permanent ID and you are not eligible to get treatment and all. So finally the big argument comes to an end after giving 250Rs for the Treatment. The officer simply get the money from our employee and allowed for Treatment. ESI is provided for getting Health facility and it is based for less salried people but how the ESIC employees are treating the people...
Complaint comments Read comments Complaint category Government Organizations

ESIC - ESI Claim Not Received

 Vishnu_852008 on Jun 10, 2014
My Insurance No: 5604891947, Mahalakshmi .M, In the date of 14/11/2013 to 16/11/2013 I am admitted in Hospitalized, My Bill Amount Rs.6582/-, 10 times more I am going ESI Hospital and Local Office, I Cannot able to Rectified my application and my claim. Kindly arrange my claim amount at the earliest. Thanking You. With Regards, Mahalakshmi .M...
Complaint comments Read comments Complaint category Insurance

ESIC - medicine not available in the local dispencary

 n.radha krishnan on Jun 6, 2014
i am mr N.radha krishnan from is 511691739. as i contacted a local dipensary in harbour area for a diabetics medicine . but they are saying that medicines are not available and they also insisting us to purchase from outside medical shop. if this made to happen why i need this facility. i requestd you to take proper action against this and make medicines to available as soon as possible thank you....
Complaint comments Read comments Complaint category Pharmacy

ESIC - Improper Behaviour and Misleading clients

 jithinsha on Jun 4, 2014
I am a person from defence, Indian Navy - INS Garuda. My wife is a Pharmacist and she is working in Lakeshore Hospital, Kochi. Her ESI account is at ernakulam office, near North Railway station. My wife, Nisha had taken leaves from 12-05-2014 to 19-05-2014 as she was having Bronchitis and applied for ESI leave. I was the one who collected the ESI letter from ESI office to the hospital as well as to the ESI office. On 20-04-2014 we went to ESI hospital to collect fitness certificate but the printer was not functional hence we had given a slip stating that she is fit from 20-04-2014. Using the same...
Complaint comments Read comments Complaint category Insurance

ESIC - Misbehavior

 jaisharma on Jun 1, 2014
I am an esic member & my IP No. is 6922032713. I would like to place a complaint against esic dispensary B-block sector -57 NOIDA.incharge Mr. Gupta & other 2 doctors.I don’t know the name of other 2 doctors because it was my very first visit to that dispensary. It was very bad experience my life. I am an asthma patient .I was at esic dispensary on 29May2014. Doctors of that dispensary misbehaved &tried to beat me up. They told us to go somewhere else. They also made fun of my illness. One of the doctors asked me to pay commission if I take costly inhaler of asthma....
Complaint comments Read comments Complaint category Government Organizations

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