ESIC — Irresponsibility of ESIC on treatment of insured person

Address:

Thoothukudi, Tamil Nadu

My IP No. is [protected]. My dependant mother is having a fibroid in her uterus. She is in need of surgery. Tuticorin dispensary gave us referral letter to ESIC, Tirunelveli. Since my mother is having diabetes and BP, they deny to issue fitness report. Then what is the remedy? When the private hospital doctors are ready to do the operation after controlling the blood sugar and pressure at their end, why cannot the ESIC do anything? I have to accompany my mother since she is not able to go alone. If we go to the ESIC hospital in the morning itself, time lapse is happening and the whole day is getting waste. Till now, we went for 4 times. But it is of no use. For transportation and food, I have spent approximately Rs.2000/- (my loss of pay is included). The crucial fact is that rather than spending money apart from our monthly insurance amount, the ESIC is waste. I have sent a mail to SRO, ESIC, Tirunelveli who is just unresponsive. Who will take the responsibility?