Eureka Forbes — After amc renewal aquaguard is not working and no service

Address:

New Delhi, Delhi

We have aquaguard reviva at our home & we have been facing problems with it. We renewed amc on may 19, 2015 and since that day its not working properly. We are placing complaints over phone. But no one is coming for service on the day given by them.
We also filed a complaint for the same issue on june 7, 2015. We have more details and complaint numbers ; the list goes on still there is no resolution from your end. People in the service center keeps transferring our calls and they put us on hold for hours.
It is really hard to understand why our complaint has not been taken care of. People in your company are so ill mannered mr rajeev from patel nagar branch do not know how to speak to a woman. Mr. Murari technician from the same branch do not come for service. We have also filed complaint in your head office but no one is interested in solving our problems. The senior officials like mr. Ram paswan is not answering our calls and all the other numbers given to us of other senior officials either do not exist or they do not respond to our calls.

This is to notify that we are filing a complaint against your company in consumer court. We have of all the proof, documents and snapshops to do the same.