Eureka Forbes — AMC charges

Address:Anand, Gujarat

I mr Sunil R Patel residing at above address have your RO system wich is under AMC with your authorised BNP Services Anand. One person from BNP Services, Mr. Rajesh, visited my house on March 23, 2015 and insist me to renew AMC for further two years i.e. from April 17, 2015 to April 16, 2017 at old rate and also shows me letter from your compny stating not to renew any contract on post dated cheque as rates are going to rise.By the way I renew my contract for two years on March23, 2015 with effect from April 17, 2015 and pay a cheque of amount ` 7, 430/-. However, I do not want to make my contract for two years. So on very next day morning at 11.00 am, I contect BNP Services, Anand. One lady from account department inform me that yes, you can change your contrct to one year, after conferming that cheque has not punched. On the same day, in the evening at 4.30 pm, I again contect to know when I replace my cheque. The same person Mr. Rajesh, told me that your cheque has been punched and now it is not possible to change contract.I refused to do so, but they people do not responded my request, hence I wold not like to cover my RO system with AMC. I had alrady complain before two months to BNP Services, Anand and Compny office at Anand, but nobody responded me till todate. I would like to request you to interfere in the matter, to pay back my monry. Thanking you,
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My contect detail is as follow:
Sunil R Patel
C-47, Veterinary staff Quaters,
Vidya Dairy Road, Nr. Borsad crossing,
Anand.388001 Mo. No.:[protected]
Very good responce from Ashoka.
Dear Sunil,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. Please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi Sunil,

We are still awaiting your contact details. Please send us the same as It'll help us trace your issue & resolve it at the earliest.

Regards,
Eureka Forbes Team.
Sunil R Patel
C-47, Veterynary Staff Quaters,
Vidya Dairy Road, Nr. Borsad Crossing,
Anand.388001 Gujarat

Mo.No.:[protected]

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