Eureka Forbes — AMC service not provided despite several complaints | |||
I bought an AMC for my Aquaguard Reviva model RO on 2nd June 2014. It has been more than two months now and several complaints but I have not received a resolution. There has been no candles replacement till date and the service guy who had come did something to the RO after which the water alert has stopped functioning and the storage leaks all the time and overflows and wets my kitchen. The set has also not been installed properly. Such pathetic and horrible is their customer service quality that despite repeated reminders, I have not got any result. They have fraudulently charged me for the AMC without giving any service therefor. Escalated this to their Service incharge of my area but to no useful end.. Horribly pathetic is the word which can describe this fraudulent behaviour. Was this information helpful? | |||
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 2 Comments | |||
Comments
I shared my contact details the very day itself, but have received no response till date. Horrible group of people who operate there. Got a mail form the aquaguard team that they will get back to me in several days!!! What do they mean by several days???? Such unresponsive approach. Guess need to escalate this complaint to a legal level
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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