Eureka Forbes — AMC service not providing timely

Address:Khordha, Odisha

Myself Subhransu Sekhar Brahma reside at plot no - 587/5544/7242, Sameigadia, Chakeisiani, Bhubaneswar- 751010. I was paid the AMC charges on 23.12.2013 for the period 23.12.2013 to 22.12.2016 but tilldate, you have not changed my aquaguard's candel till date after expiry of one year. I have called your local office at Bhubaneswar yesterday for AMC and the office bearer was replying me that the AMC will be done today at 10 AM but no body was came. During last services, there is water leakage in the connection but your engineer was not came after repetitive call. So I feel that you have not provided the proper service to the customer even if advance payment made to you. My mobile no -[protected] and my email ID- [protected]@gmail.com
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Eureka Forbes customer support has been notified about the posted complaint.
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Dear CA Subhransu Sekhar Brahma, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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