[Resolved]  Eureka Forbes — Annual maintenance contract (amc) not working.

Address:721607
Website:www.customer complaints_eureka forbes

After AMC I got no proper service. Now the water flow is stopped. One technician told me that after replacement of filter (carbon), the flow rate will be normal. But that filter I have to purchase, though I have AMC (of Rs.4000) for one year. Why I pay further for any replacement of the accessories? Mr. Sarkar (Haldia Branch Manager) told me no replace will be provided after purchase of new one. Earlier carbon filter was changed by them since I also had AMC last three years. Can I faith on your company's goodwill? Please solve it so that I and my family can drink purified water as before. Thanks.
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7753
    Pending
    413
    Resolved
    4406
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information